|
|
@ -16,6 +16,13 @@ persistentagents=yes
|
|
|
|
|
|
|
|
|
|
|
|
[agents]
|
|
|
|
[agents]
|
|
|
|
;
|
|
|
|
;
|
|
|
|
|
|
|
|
; Define maxlogintries to allow agent to try max logins before
|
|
|
|
|
|
|
|
; failed.
|
|
|
|
|
|
|
|
; default to 3
|
|
|
|
|
|
|
|
;
|
|
|
|
|
|
|
|
;maxlogintries=5
|
|
|
|
|
|
|
|
;
|
|
|
|
|
|
|
|
;
|
|
|
|
; Define autologoff times if appropriate. This is how long
|
|
|
|
; Define autologoff times if appropriate. This is how long
|
|
|
|
; the phone has to ring with no answer before the agent is
|
|
|
|
; the phone has to ring with no answer before the agent is
|
|
|
|
; automatically logged off (in seconds)
|
|
|
|
; automatically logged off (in seconds)
|
|
|
@ -45,6 +52,11 @@ persistentagents=yes
|
|
|
|
;
|
|
|
|
;
|
|
|
|
;musiconhold => default
|
|
|
|
;musiconhold => default
|
|
|
|
;
|
|
|
|
;
|
|
|
|
|
|
|
|
; Define the default good bye sound file for agents
|
|
|
|
|
|
|
|
; default to vm-goodbye
|
|
|
|
|
|
|
|
;
|
|
|
|
|
|
|
|
;agentgoodbye => goodbye_file
|
|
|
|
|
|
|
|
;
|
|
|
|
; Define updatecdr. This is whether or not to change the source
|
|
|
|
; Define updatecdr. This is whether or not to change the source
|
|
|
|
; channel in the CDR record for this call to agent/agent_id so
|
|
|
|
; channel in the CDR record for this call to agent/agent_id so
|
|
|
|
; that we know which agent generates the call
|
|
|
|
; that we know which agent generates the call
|
|
|
|