Add a new manager event, AgentRingNoAnswer to

app_queue.

(closes issue #12591)
Reported by: CCHAsteria
Patches:
      app_queue_RNA_event.diff uploaded by CCHAsteria (license 477)



git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@117625 65c4cc65-6c06-0410-ace0-fbb531ad65f3

apps/app_queue.c

@@ -2423,6 +2423,20 @@ static void record_abandoned(struct queue_ent *qe)
 static void rna(int rnatime, struct queue_ent *qe, char *interface, char *membername)
 {
 	ast_verb(3, "Nobody picked up in %d ms\n", rnatime);
+	if (qe->parent->eventwhencalled)
+		manager_event(EVENT_FLAG_AGENT, "AgentRingNoAnswer",
+						"Queue: %s\r\n"
+						"Uniqueid: %s\r\n"
+						"Channel: %s\r\n"
+						"Member: %s\r\n"
+						"MemberName: %s\r\n"
+						"Ringtime: %d\r\n",
+						qe->parent->name,
+						qe->chan->uniqueid,
+						qe->chan->name,
+						interface,
+						membername,
+						rnatime);
 	ast_queue_log(qe->parent->name, qe->chan->uniqueid, membername, "RINGNOANSWER", "%d", rnatime);
 	if (qe->parent->autopause) {
 		if (!set_member_paused(qe->parent->name, interface, "Auto-Pause", 1)) {

doc/manager_1_1.txt

@@ -294,7 +294,18 @@ Changes to manager version 1.1:
 		HoldTime: 47
 	If an actionID was specified for the QueueSummary action, it will be appended as the
 	last line of the QueueSummary event.
-		
+
+- Event: AgentRingNoAnswer
+	Modules: app_queue
+	Purpose: Reports when a queue member was rung but there was no answer.
+	Example:
+		Event: AgentRingNoAnswer
+		Queue: Support
+		Uniqueid: 1177530895.2
+		Channel: SIP/1000-53aee458
+		Member: SIP/1000
+		MemberName: Thaddeus McClintock
+		Ringtime: 10
 
 * TODO
 ------