From b0e637791c6381a21ac618503a4652bf596865f5 Mon Sep 17 00:00:00 2001 From: Mark Michelson Date: Wed, 21 May 2008 20:27:45 +0000 Subject: [PATCH] Add a new manager event, AgentRingNoAnswer to app_queue. (closes issue #12591) Reported by: CCHAsteria Patches: app_queue_RNA_event.diff uploaded by CCHAsteria (license 477) git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@117625 65c4cc65-6c06-0410-ace0-fbb531ad65f3 --- apps/app_queue.c | 14 ++++++++++++++ doc/manager_1_1.txt | 13 ++++++++++++- 2 files changed, 26 insertions(+), 1 deletion(-) diff --git a/apps/app_queue.c b/apps/app_queue.c index 0e9ed74037..4a49932154 100644 --- a/apps/app_queue.c +++ b/apps/app_queue.c @@ -2423,6 +2423,20 @@ static void record_abandoned(struct queue_ent *qe) static void rna(int rnatime, struct queue_ent *qe, char *interface, char *membername) { ast_verb(3, "Nobody picked up in %d ms\n", rnatime); + if (qe->parent->eventwhencalled) + manager_event(EVENT_FLAG_AGENT, "AgentRingNoAnswer", + "Queue: %s\r\n" + "Uniqueid: %s\r\n" + "Channel: %s\r\n" + "Member: %s\r\n" + "MemberName: %s\r\n" + "Ringtime: %d\r\n", + qe->parent->name, + qe->chan->uniqueid, + qe->chan->name, + interface, + membername, + rnatime); ast_queue_log(qe->parent->name, qe->chan->uniqueid, membername, "RINGNOANSWER", "%d", rnatime); if (qe->parent->autopause) { if (!set_member_paused(qe->parent->name, interface, "Auto-Pause", 1)) { diff --git a/doc/manager_1_1.txt b/doc/manager_1_1.txt index 13dee66477..3d0440f0a9 100644 --- a/doc/manager_1_1.txt +++ b/doc/manager_1_1.txt @@ -294,7 +294,18 @@ Changes to manager version 1.1: HoldTime: 47 If an actionID was specified for the QueueSummary action, it will be appended as the last line of the QueueSummary event. - + +- Event: AgentRingNoAnswer + Modules: app_queue + Purpose: Reports when a queue member was rung but there was no answer. + Example: + Event: AgentRingNoAnswer + Queue: Support + Uniqueid: 1177530895.2 + Channel: SIP/1000-53aee458 + Member: SIP/1000 + MemberName: Thaddeus McClintock + Ringtime: 10 * TODO ------