Add log-caller-id-name option to log Caller ID Name in queue log

Add log-caller-id-name option to log Caller ID Name in queue log

This patch introduces a new global configuration option, log-caller-id-name,
to queues.conf to control whether the Caller ID name is logged when a call enters a queue.

When log-caller-id-name=yes, the Caller ID name is logged
as parameter 4 in the queue log, provided it’s allowed by the
existing log_restricted_caller_id rules. If log-caller-id-name=no (the default),
the Caller ID name is omitted from the logs.

Fixes: #1091

UserNote: This patch adds a global configuration option, log-caller-id-name, to queues.conf
to control whether the Caller ID name is logged as parameter 4 when a call enters a queue.
When log-caller-id-name=yes, the Caller ID name is included in the queue log,
Any '|' characters in the caller ID name will be replaced with '_'.
(provided it’s allowed by the existing log_restricted_caller_id rules).
When log-caller-id-name=no (the default), the Caller ID name is omitted.

apps/app_queue.c

@@ -1783,6 +1783,9 @@ static int log_membername_as_agent;
 /*! \brief queues.conf [general] option */
 static int force_longest_waiting_caller;
 
+/*! \brief queues.conf [general] option */
+static int log_caller_id_name; 
+
 /*! \brief name of the ringinuse field in the realtime database */
 static char *realtime_ringinuse_field;
 
@@ -8871,10 +8874,32 @@ static int queue_exec(struct ast_channel *chan, const char *data)
 
 	cid_allow = qe.parent->log_restricted_caller_id || ((ast_party_id_presentation(&ast_channel_caller(chan)->id) & AST_PRES_RESTRICTION) == AST_PRES_ALLOWED);
 	
+	if (log_caller_id_name) {
+		char *escaped_cidname = NULL;
+		/* Ensure caller ID name is valid and not NULL before processing */
+		if (cid_allow && ast_channel_caller(chan)->id.name.valid && ast_channel_caller(chan)->id.name.str) {
+			escaped_cidname = ast_strdupa(ast_channel_caller(chan)->id.name.str);
+			/* Only iterate if '|' is found */
+			if (strchr(escaped_cidname, '|')) {
+				for (char *p = escaped_cidname; *p; p++) {
+					if (*p == '|') {
+						*p = '_';
+					}
+				}
+			}
+		}
+
+		ast_queue_log(args.queuename, ast_channel_uniqueid(chan), "NONE", "ENTERQUEUE", "%s|%s|%d|%s",
+			S_OR(args.url, ""),
+			S_COR(cid_allow && ast_channel_caller(chan)->id.number.valid, ast_channel_caller(chan)->id.number.str, ""),
+			qe.opos,
+			S_OR(escaped_cidname, ""));
+	} else {
  		ast_queue_log(args.queuename, ast_channel_uniqueid(chan), "NONE", "ENTERQUEUE", "%s|%s|%d",
  			S_OR(args.url, ""),
  			S_COR(cid_allow && ast_channel_caller(chan)->id.number.valid, ast_channel_caller(chan)->id.number.str, ""),
  			qe.opos);
+	}
 	
 	/* PREDIAL: Preprocess any callee gosub arguments. */
 	if (ast_test_flag(&opts, OPT_PREDIAL_CALLEE)
@@ -9784,6 +9809,10 @@ static void queue_set_global_params(struct ast_config *cfg)
 	if ((general_val = ast_variable_retrieve(cfg, "general", "force_longest_waiting_caller"))) {
 		force_longest_waiting_caller = ast_true(general_val);
 	}
+	/* Apply log-caller-id-name in the same place as other global settings */
+	if ((general_val = ast_variable_retrieve(cfg, "general", "log-caller-id-name"))) {
+		log_caller_id_name = ast_true(general_val);
+	}
 }
 
 /*! \brief reload information pertaining to a single member

configs/samples/queues.conf.sample

@@ -51,6 +51,15 @@ monitor-type = MixMonitor
 ;
 ;log_membername_as_agent = no
 ;
+; log-caller-id-name controls whether the Caller ID Name will be written to the
+; queue log. If enabled, and Caller ID would otherwise be logged (see
+; 'log-restricted-caller-id'), adds a 4th column to the ENTERQUEUE record which
+; contains the Caller ID Name. Any '|' characters in the Caller ID Name will be
+; replaced by a '_'. This setting applies globally to all queues.
+;
+; Default is 'no', which means the Caller ID Name is not stored.
+;log-caller-id-name = no
+;
 ; log-restricted-caller-id controls whether the Restricted Caller ID will be stored
 ; in the queue log.
 ; If log-restricted-caller-id=no then the Caller ID will be stripped if the Caller ID