@ -72,7 +72,7 @@
when a new call comes in for the agent . Login failures will continue in
when a new call comes in for the agent . Login failures will continue in
the dialplan with < variable > AGENT_STATUS < / variable > set . < / para >
the dialplan with < variable > AGENT_STATUS < / variable > set . < / para >
< para > Before logging in , you can setup on the real agent channel the
< para > Before logging in , you can setup on the real agent channel the
CHANNEL ( dtmf - features) an agent will have when talking to a caller
CHANNEL ( dtmf _ features) an agent will have when talking to a caller
and you can setup on the channel running this application the
and you can setup on the channel running this application the
CONNECTEDLINE ( ) information the agent will see while waiting for a
CONNECTEDLINE ( ) information the agent will see while waiting for a
caller . < / para >
caller . < / para >
@ -92,7 +92,7 @@
< ref type = " application " > PauseQueueMember < / ref >
< ref type = " application " > PauseQueueMember < / ref >
< ref type = " application " > UnpauseQueueMember < / ref >
< ref type = " application " > UnpauseQueueMember < / ref >
< ref type = " function " > AGENT < / ref >
< ref type = " function " > AGENT < / ref >
< ref type = " function " > CHANNEL ( dtmf - features) < / ref >
< ref type = " function " > CHANNEL ( dtmf _ features) < / ref >
< ref type = " function " > CONNECTEDLINE ( ) < / ref >
< ref type = " function " > CONNECTEDLINE ( ) < / ref >
< ref type = " filename " > agents . conf < / ref >
< ref type = " filename " > agents . conf < / ref >
< ref type = " filename " > queues . conf < / ref >
< ref type = " filename " > queues . conf < / ref >