diff --git a/share/templates/subscriber/master.tt b/share/templates/subscriber/master.tt
index a89b583ef2..aad02bcac3 100644
--- a/share/templates/subscriber/master.tt
+++ b/share/templates/subscriber/master.tt
@@ -13,10 +13,10 @@
[% FOREACH m IN messages -%]
[% m.text %]
[% END -%]
- [% IF subscriber.status != "active" -%]
+ [% IF subscriber && subscriber.status != "active" -%]
Subscriber status is [% subscriber.status %]
[% END -%]
- [% IF prov_lock_string != "none" -%]
+ [% IF prov_lock_string && prov_lock_string != "none" -%]
Subscriber is locked for [% prov_lock_string %]
[% END -%]