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@ -123,7 +123,8 @@ sub resource_from_item {
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# out by default
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if(defined $sub && $sub->uuid eq $item->destination_user_id) {
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$resource->{direction} = "in";
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} elsif (defined $cust && $item->destination_account_id == $cust->id) {
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} elsif (defined $cust && $item->destination_account_id == $cust->id
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&& ( $item->source_account_id != $cust->id || $item->destination_user_id ) ) {
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$resource->{direction} = "in";
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} else {
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$resource->{direction} = "out";
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@ -242,7 +243,7 @@ sub resource_from_item {
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number => $resource->{other_cli}, direction => "caller_out"
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);
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}
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if (($sub // $own_sub)->status eq "terminated") {
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if ( (!($sub // $own_sub)) || (($sub // $own_sub)->status eq "terminated") ) {
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$resource->{own_cli} .= " (terminated)";
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}
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$resource->{status} = $item->call_status;
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