diff --git a/lib/NGCP/Panel/Controller/Root.pm b/lib/NGCP/Panel/Controller/Root.pm
index 9a21da1615..c50d1d1af6 100644
--- a/lib/NGCP/Panel/Controller/Root.pm
+++ b/lib/NGCP/Panel/Controller/Root.pm
@@ -1,12 +1,8 @@
 package NGCP::Panel::Controller::Root;
 use Sipwise::Base;
 BEGIN { extends 'Catalyst::Controller' }
-use Carp qw(longmess);
-use Convert::Ascii85 qw();
-use Data::Dumper qw(Dumper);
 use DateTime qw();
 use DateTime::Format::RFC3339 qw();
-use IO::Compress::Xz qw(xz);
 use NGCP::Panel::Widget;
 use Scalar::Util qw(blessed);
 use Time::HiRes qw();
@@ -147,23 +143,7 @@ sub end :Private {
         my $incident = DateTime->from_epoch(epoch => Time::HiRes::time);
         my $incident_id = sprintf '%X', $incident->strftime('%s%N');
         my $incident_timestamp = DateTime::Format::RFC3339->new->format_datetime($incident);
-        my $crash_state;
-        $c->log->error(join(q(), @{ $c->error }));
-        if ($c->config->{log_crash_state}) {
-            local $Data::Dumper::Indent = 1;
-            local $Data::Dumper::Useqq = 1;
-            local $Data::Dumper::Deparse = 1;
-            local $Data::Dumper::Quotekeys = 0;
-            local $Data::Dumper::Sortkeys = 1;
-            my $buffer;
-            xz(\(join(q(), @{ $c->error }) . longmess . Dumper($c) . Dumper($c->config)), \$buffer);
-            $crash_state = Convert::Ascii85::encode($buffer);
-            $crash_state =~ s/(.{80})/$1\n/g;
-        }
-        $c->log->error(
-            "Exception id $incident_id at $incident_timestamp crash_state:" .
-            ($crash_state ? ("\n" . $crash_state) : ' disabled')
-        );
+        $c->log->error("fatal error, id=$incident_id, timestamp=$incident_timestamp, error=".join(q(), @{ $c->error }));
         $c->clear_errors;
         $c->stash(
             exception_incident => $incident_id,
diff --git a/ngcp_panel.conf b/ngcp_panel.conf
index 25a027d655..1ff24d1e80 100644
--- a/ngcp_panel.conf
+++ b/ngcp_panel.conf
@@ -10,9 +10,6 @@ log4perl.appender.Default.layout=PatternLayout
 log4perl.appender.Default.layout.ConversionPattern=%d{ISO8601} [%p] [%F +%L] %m{chomp}%n
 # perhaps also add: host=%H pid=%P
 
-# each crash state is <50 KiB
-log_crash_state 0
-
 <Model::DB>
     schema_class   NGCP::Schema
 </Model::DB>
@@ -82,5 +79,3 @@ log_crash_state 0
   keyfile  /etc/ssl/ngcp/api/ca-key.pem
   certfile /etc/ssl/ngcp/api/ca-cert.pem
 </ssl>
-
-cache_root  /run/shm
diff --git a/share/layout/body.tt b/share/layout/body.tt
index f45e4027f2..5a5e6280eb 100644
--- a/share/layout/body.tt
+++ b/share/layout/body.tt
@@ -118,7 +118,8 @@ $(function () {
     -%]
     $('a').each(function() {
         var _text = $(this).text().trim();
-        if(_text == "Back" || 
+        if(_text == "Back" ||
+           $(this).hasClass('ngcp-error-button') ||
            $(this).hasClass('accordion-toggle') ||
            $(this).parents('#footer').length ||
            $(this).parents('#topbar').length)  {
diff --git a/share/templates/error_page.tt b/share/templates/error_page.tt
index 7bf908312a..4f83d1e7b3 100644
--- a/share/templates/error_page.tt
+++ b/share/templates/error_page.tt
@@ -4,32 +4,24 @@
 		
 		<div class="error-container">
 			
-			<h1>Oops!</h1>
+			<h1>Sorry!</h1>
 			
 			<h2>[% c.response.status %] Internal server error </h2>
 			
 			<div class="error-details">
-				<p>Sorry, an exceptional error has occured:</p>
-				<ul>
-				<li>incident number: [% exception_incident %]</li>
-				<li>time of incident: [% exception_timestamp %]</li>
-				</ul>
+				<p>We are terribly sorry, an exceptional error has occured:</p>
+				<div><strong>incident number:</strong> [% exception_incident %]</div>
+				<div><strong>time of incident:</strong> [% exception_timestamp %]</div>
+				<br/>
 				<p>Details have been logged on the server. If you want to report the error,
 				describe what you were doing or attempting to do just before.</p>
 			</div> <!-- /error-details -->
 			
 			<div class="error-actions">
-				<a href="[% c.uri_for('/back') %]" class="btn btn-large btn-primary">
-					<i class="icon-chevron-left"></i>
-					&nbsp;
-					Back to Dashboard						
-				</a>
-				
-				<a href="mailto:[% c.config.contact.email %]" class="btn btn-large">
-					<i class="icon-envelope"></i>
-					&nbsp;
-					Contact Support						
-				</a>
+				<a href="[% c.uri_for('/back') %]" class="btn btn-large btn-primary ngcp-error-button">
+					<i class="icon-chevron-left"></i> Back to Dashboard</a> 
+				<a href="mailto:[% c.config.contact.email %]?subject=NGCP-Panel Incident [% exception_incident %]" class="btn btn-large ngcp-error-button">
+					<i class="icon-envelope"></i> Contact Support</a>
 				
 			</div> <!-- /error-actions -->