diff --git a/src/api/voicebox.js b/src/api/voicebox.js
index fd52a42b..347a4074 100644
--- a/src/api/voicebox.js
+++ b/src/api/voicebox.js
@@ -92,11 +92,12 @@ export function deleteVoiceboxGreetingById(id) {
     });
 }
 
-export function createNewGreeting(formData, onProgress) {
+export function createNewGreeting(formData, onProgress, type) {
     return new Promise((resolve, reject) => {
+        let requestKey = `previous${_.capitalize(type)}Request`;
         Vue.http.post('api/voicemailgreetings/', formData, {
             before(request) {
-                Vue.previousRequest = request;
+                Vue[requestKey] = request;
             },
             progress(e) {
                 if (e.lengthComputable) {
@@ -124,13 +125,13 @@ export function uploadGreeting(options) {
         Promise.resolve().then(() => {
             return getVoiceboxGreetingByType({
                 id: options.data.subscriber_id,
-                type: options.data.type
+                type: options.data.dir
             });
         }).then((greetings) => {
             if (_.some(greetings.items, { dir: options.data.dir })) {
                 deleteVoiceboxGreetingById(greetings.items[0].id);
             }
-            return createNewGreeting(formData, options.onProgress);
+            return createNewGreeting(formData, options.onProgress, options.data.dir);
         }).then(() => {
             resolve();
         }).catch((err) => {
@@ -139,6 +140,7 @@ export function uploadGreeting(options) {
     });
 }
 
-export function abortPreviousRequest() {
-    Vue.previousRequest.abort();
+export function abortPreviousRequest(name) {
+    let requestKey = `previous${_.capitalize(name)}Request`;
+    Vue[requestKey].abort();
 }
diff --git a/src/components/form/CscSoundFileUpload.vue b/src/components/form/CscSoundFileUpload.vue
index 88e66d3c..e167b48d 100644
--- a/src/components/form/CscSoundFileUpload.vue
+++ b/src/components/form/CscSoundFileUpload.vue
@@ -11,6 +11,7 @@
         />
         <input
             v-show="false"
+            :accept="fileTypes"
             ref="fileUpload"
             type="file"
             @change="inputChange"
@@ -130,7 +131,7 @@
             cancel() {
                 this.selectedFile = null;
                 this.$refs.fileUpload.value = null;
-                if(this.uploading) {
+                if (this.uploading) {
                     this.abort();
                 }
             },
@@ -152,11 +153,16 @@
 
 <style lang="stylus" rel="stylesheet/stylus">
     @import '../../themes/quasar.variables';
+
     .csc-file-upload-actions
         padding-top $flex-gutter-xs
+
     .csc-upload-field
+        margin-bottom 40px
+
         .q-field-icon
             color $primary
+
     .csc-upload-progress-field
         margin 10px 0 5px 0
 
@@ -169,4 +175,5 @@
 
         .upload-progress
             height 20px
+
 </style>
diff --git a/src/components/form/CscUploadFile.vue b/src/components/form/CscUploadFile.vue
deleted file mode 100644
index 2d8a80a8..00000000
--- a/src/components/form/CscUploadFile.vue
+++ /dev/null
@@ -1,202 +0,0 @@
-
-<template>
-    <q-field
-        class="csc-form-field upload-field"
-        icon="music_note"
-    >
-        <label
-            for="voicemail-file-upload"
-            class="upload-label"
-        >
-            {{ $t('voicebox.label.busyGreeting') }}
-        </label>
-        <span
-            v-show="selectedFile.length === 0"
-        >
-            <slot name="status-label" />
-        </span>
-        <div
-            v-show="requesting"
-            class="row no-wrap progress-field"
-        >
-            <q-chip
-                square
-                color="primary"
-                class="upload-chip"
-            >
-                {{ `${progress}%` }}
-            </q-chip>
-            <q-progress
-                stripe
-                animate
-                color="primary"
-                :percentage="progress"
-                class="upload-progress"
-            />
-        </div>
-        <div class="upload-filename">
-            {{ selectedFile }}
-        </div>
-        <span
-            v-show="selectedFile.length === 0 && id"
-        >
-            <slot name="extra-buttons" />
-        </span>
-        <q-btn
-            v-show="selectedFile.length > 0"
-            flat
-            color="negative"
-            icon="cancel"
-            @click="cancel"
-        >
-            {{ $t('buttons.cancel') }}
-        </q-btn>
-        <q-btn
-            v-show="!requesting"
-            flat
-            color="primary"
-            @click="$refs.upload.click()"
-            icon="folder"
-        >
-            {{ selectLabel }}
-        </q-btn>
-        <q-btn
-            flat
-            v-show="selectedFile.length > 0 && !requesting"
-            color="primary"
-            icon="cloud_upload"
-            @click="upload"
-        >
-            {{ $t('buttons.upload') }}
-        </q-btn>
-        <input
-            ref="upload"
-            id="voicemail-file-upload"
-            type="file"
-            :accept="fileTypes"
-            @change="processFile($event)"
-        />
-    </q-field>
-</template>
-
-<script>
-    import {
-        QField,
-        QInput,
-        QBtn,
-        QProgress,
-        QChip
-    } from 'quasar-framework'
-    export default {
-        name: 'csc-upload-file',
-        props: [
-            'progress',
-            'requesting',
-            'fileTypes',
-            'id'
-        ],
-        data () {
-            return {
-                selectedFile: '',
-                file: null
-            }
-        },
-        components: {
-            QField,
-            QInput,
-            QBtn,
-            QProgress,
-            QChip
-        },
-        computed: {
-            selectLabel() {
-                return this.id ? this.$t('buttons.selectNew') :
-                    this.$t('buttons.select');
-            }
-        },
-        methods: {
-            cancel() {
-                if (this.requesting) {
-                    this.abort();
-                }
-                else if (this.selectedFile.length > 0) {
-                    this.$emit('reset');
-                }
-            },
-            reset() {
-                this.file = null;
-                this.selectedFile = '';
-                this.$refs.upload.value = '';
-            },
-            processFile(event) {
-                let file = event.target.files[0];
-                let fileName = file ? file.name : '';
-                let fileNameSplit = fileName.split('.');
-                let extension = fileNameSplit[1] ? fileNameSplit[1] : null;
-                if (fileName.length > 22 && extension) {
-                    fileName = `${fileName.substring(0, 14)}...${extension}`;
-                }
-                else if (fileName.length > 22 && !extension) {
-                    fileName = `${fileName.substring(0, 17)}...`;
-                }
-                this.file = file;
-                this.selectedFile = fileName;
-            },
-            upload() {
-                this.$emit('upload', this.file);
-            },
-            abort() {
-                this.$emit('abort');
-            }
-        }
-    }
-</script>
-
-<style lang="stylus" rel="stylesheet/stylus">
-    @import '../../themes/quasar.variables.styl'
-
-    #voicemail-file-upload
-        display none
-
-    .upload-field
-        margin-bottom 10px
-
-        .upload-label
-            display block
-            color $csc-label
-            font-size 16px
-            margin-bottom 5px
-
-        .reset-button
-            padding 0
-
-            .q-icon
-                margin 0
-
-        .upload-filename
-            color $black
-            margin-bottom 10px
-
-        .q-field-icon
-            margin-top 20px
-
-        .inactive-label
-            color $secondary
-
-        .active-label
-            color $primary
-
-    .progress-field
-        margin 10px 0 5px 0
-
-        .upload-chip
-            min-height 20px
-            height 20px
-            width 50px
-            border-top-right-radius 0
-            border-bottom-right-radius 0
-
-        .upload-progress
-            height 20px
-
-</style>
diff --git a/src/components/pages/Voicebox/Voicebox.vue b/src/components/pages/Voicebox/Voicebox.vue
index d719716d..191b9474 100644
--- a/src/components/pages/Voicebox/Voicebox.vue
+++ b/src/components/pages/Voicebox/Voicebox.vue
@@ -19,63 +19,32 @@
                     :deleteLabel="deleteLabel"
                     :attachLabel="attachLabel"
                 />
-
                 <csc-sound-file-upload
                     ref="uploadBusyGreeting"
                     icon="music_note"
+                    file-types=".wav,.mp3"
                     :label="$t('voicebox.label.busyGreeting')"
                     :value="busyGreetingLabel"
-                    :progress="uploadProgress"
+                    :progress="uploadBusyProgress"
                     :uploading="uploadBusyGreetingRequesting"
                     :uploaded="busyGreetingId !== null"
                     @upload="uploadBusyGreeting"
-                    @abort="abort"
+                    @abort="abortBusy"
                     @reset="deleteBusy"
                 />
-
-                <!--<q-field-->
-                    <!--icon="music_note"-->
-                <!--&gt;-->
-                    <!--<q-input-->
-                        <!--readonly-->
-                        <!--:float-label="$t('voicebox.label.busyGreeting')"-->
-                        <!--:value="busyGreetingLabel"-->
-                        <!--:after="busyGreetingButtons"-->
-                    <!--/>-->
-                    <!--<input-->
-                        <!--v-show="false"-->
-                        <!--ref="busyGreetingUpload"-->
-                        <!--type="file"-->
-                        <!--@change="busyGreetingFileChange"-->
-                    <!--/>-->
-                <!--</q-field>-->
-
-                <!--<csc-upload-file-->
-                    <!--ref="uploadBusyGreeting"-->
-                    <!--:progress="uploadProgress"-->
-                    <!--:requesting="uploadBusyGreetingRequesting"-->
-                    <!--:id="busyGreetingId"-->
-                    <!--file-types=".wav,.mp3"-->
-                    <!--@reset="resetBusyFile"-->
-                    <!--@upload="uploadBusyGreeting"-->
-                    <!--@abort="abort"-->
-                <!--&gt;-->
-                    <!--<div-->
-                        <!--slot="status-label"-->
-                        <!--:class="busyGreetingLabelClasses"-->
-                    <!--&gt;-->
-                        <!--{{ busyGreetingLabel }}-->
-                    <!--</div>-->
-                    <!--<q-btn-->
-                        <!--slot="extra-buttons"-->
-                        <!--flat-->
-                        <!--color="negative"-->
-                        <!--icon="delete"-->
-                        <!--@click="deleteBusy"-->
-                    <!--&gt;-->
-                        <!--{{ $t('buttons.remove') }}-->
-                    <!--</q-btn>-->
-                <!--</csc-upload-file>-->
+                <csc-sound-file-upload
+                    ref="uploadUnavailGreeting"
+                    icon="music_note"
+                    file-types=".wav,.mp3"
+                    :label="$t('voicebox.label.unavailGreeting')"
+                    :value="unavailGreetingLabel"
+                    :progress="uploadUnavailProgress"
+                    :uploading="uploadUnavailGreetingRequesting"
+                    :uploaded="unavailGreetingId !== null"
+                    @upload="uploadUnavailGreeting"
+                    @abort="abortUnavail"
+                    @reset="deleteUnavail"
+                />
             </div>
         </div>
     </csc-page>
@@ -84,8 +53,6 @@
 <script>
     import {
         QBtn,
-        QField,
-        QInput,
         Dialog
     } from 'quasar-framework'
     import { mapGetters } from 'vuex'
@@ -107,13 +74,12 @@
             CscSoundFileUpload,
             CscPage,
             CscVoiceboxSettings,
-            QBtn,
-            QField,
-            QInput
+            QBtn
         },
         mounted() {
             this.$store.dispatch('voicebox/getVoiceboxSettings');
             this.loadBusyGreeting();
+            this.loadUnavailGreeting();
         },
         computed: {
             ...mapGetters('voicebox', [
@@ -138,58 +104,46 @@
                 'updatePinError',
                 'updateEmailState',
                 'updateEmailError',
-                'uploadProgress',
+                'uploadBusyProgress',
+                'uploadUnavailProgress',
                 'uploadBusyGreetingState',
                 'uploadBusyGreetingError',
                 'uploadBusyGreetingRequesting',
+                'uploadUnavailGreetingState',
+                'uploadUnavailGreetingError',
+                'uploadUnavailGreetingRequesting',
                 'busyGreetingId',
                 'unavailGreetingId',
                 'deleteGreetingState',
                 'deleteGreetingError',
-                'isBusyGreetingLoaded',
-                'busyGreetingLabel'
-            ]),
-            busyGreetingLabelClasses() {
-                let classes = ['csc-upload-file-label'];
-                if(this.busyGreetingId) {
-                    classes.push('active-label');
-                }
-                else {
-                    classes.push('inactive-label');
-                }
-                return classes;
-            },
-            busyGreetingButtons() {
-                let buttons = [];
-                let self = this;
-                buttons.push({
-                        icon: 'folder',
-                        error: false,
-                        handler (event) {
-                            event.stopPropagation();
-                            self.$refs.busyGreetingUpload.click();
-                        }
-                    }
-                );
-                return buttons;
-            }
+                'busyGreetingLabel',
+                'unavailGreetingLabel'
+            ])
         },
         methods: {
-            busyGreetingFileChange() {
-
-            },
             resetBusyFile() {
                 this.$refs.uploadBusyGreeting.reset();
-                this.$store.commit('voicebox/resetProgress');
+                this.$store.commit('voicebox/resetBusyProgress');
+            },
+            resetUnavailFile() {
+                this.$refs.uploadUnavailGreeting.reset();
+                this.$store.commit('voicebox/resetUnavailProgress');
             },
             uploadBusyGreeting(file) {
-                this.$store.dispatch('voicebox/uploadGreeting', {
-                    dir: 'busy',
+                this.$store.dispatch('voicebox/uploadBusyGreeting', {
                     file: file
                 });
             },
-            abort() {
-                this.$store.dispatch('voicebox/abortPreviousRequest');
+            uploadUnavailGreeting(file) {
+                this.$store.dispatch('voicebox/uploadUnavailGreeting', {
+                    file: file
+                });
+            },
+            abortBusy() {
+                this.$store.dispatch('voicebox/abortPreviousRequest', 'busy');
+            },
+            abortUnavail() {
+                this.$store.dispatch('voicebox/abortPreviousRequest', 'unavail');
             },
             deleteBusy() {
                 let self = this;
@@ -200,12 +154,46 @@
                         type: 'busy'
                     }),
                     buttons: [
-                        self.$t('buttons.cancel'),
+                    // NOTE: Button object does not have an 'icon' option key,
+                    // so trying to add icon: 'clear' did not help
+                        {
+                            label: self.$t('buttons.cancel'),
+                            color: 'dark'
+                        },
                         {
                             label: self.$t('buttons.reset'),
-                            color: 'negative',
+                            color: 'primary',
                             handler () {
-                                store.dispatch('voicebox/deleteGreeting', self.busyGreetingId)
+                                store.dispatch('voicebox/deleteGreeting', {
+                                    id: self.busyGreetingId,
+                                    type: 'busy'
+                                })
+                            }
+                        }
+                    ]
+                });
+            },
+            deleteUnavail() {
+                let self = this;
+                let store = this.$store;
+                Dialog.create({
+                    title: self.$t('voicebox.deleteCustomDialogTitle'),
+                    message: self.$t('voicebox.deleteCustomDialogText', {
+                        type: 'unavailable'
+                    }),
+                    buttons: [
+                        {
+                            label: self.$t('buttons.cancel'),
+                            color: 'dark'
+                        },
+                        {
+                            label: self.$t('buttons.reset'),
+                            color: 'primary',
+                            handler () {
+                                store.dispatch('voicebox/deleteGreeting', {
+                                    id: self.unavailGreetingId,
+                                    type: 'unavail'
+                                })
                             }
                         }
                     ]
@@ -213,6 +201,9 @@
             },
             loadBusyGreeting() {
                 this.$store.dispatch('voicebox/loadBusyGreeting');
+            },
+            loadUnavailGreeting() {
+                this.$store.dispatch('voicebox/loadUnavailGreeting');
             }
         },
         watch: {
@@ -260,11 +251,23 @@
                 }
                 else if (state === 'failed') {
                     showGlobalError(this.uploadBusyGreetingError);
-                    if (this.uploadProgress > 0) {
+                    if (this.uploadBusyProgress > 0) {
                         this.resetBusyFile();
                     }
                 }
             },
+            uploadUnavailGreetingState(state) {
+                if (state === 'succeeded') {
+                    showToast(this.$t('voicebox.uploadGreetingSuccessMessage'));
+                    this.resetUnavailFile();
+                }
+                else if (state === 'failed') {
+                    showGlobalError(this.uploadUnavailGreetingError);
+                    if (this.uploadUnavailProgress > 0) {
+                        this.resetUnavailFile();
+                    }
+                }
+            },
             deleteGreetingState(state) {
                 if (state === 'requesting') {
                     startLoading();
diff --git a/src/locales/en.json b/src/locales/en.json
index 67036832..7fa1b3fb 100644
--- a/src/locales/en.json
+++ b/src/locales/en.json
@@ -422,11 +422,12 @@
         "label": {
             "changeEmail": "Change Email",
             "changePin": "Change PIN",
-            "deletionEnabled": "Deleted voicemail after email notification is delivered",
-            "deletionDisabled": "Deleted voicemail after email notification is delivered",
+            "deletionEnabled": "Delete voicemail after email notification is delivered",
+            "deletionDisabled": "Delete voicemail after email notification is delivered",
             "attachmentEnabled": "Attach voicemail to email notification",
             "attachmentDisabled": "Attach voicemail to email notification",
             "busyGreeting": "Busy Greeting",
+            "unavailGreeting": "Unavailable Greeting",
             "customSoundActive": "Custom sound",
             "defaultSoundActive": "Default sound"
         },
diff --git a/src/store/voicebox.js b/src/store/voicebox.js
index c6152421..a2f7ed5e 100644
--- a/src/store/voicebox.js
+++ b/src/store/voicebox.js
@@ -34,11 +34,16 @@ export default {
         updateEmailError: null,
         uploadBusyGreetingState: RequestState.initial,
         uploadBusyGreetingError: null,
-        uploadProgress: 0,
+        uploadUnavailGreetingState: RequestState.initial,
+        uploadUnavailGreetingError: null,
+        uploadBusyProgress: 0,
+        uploadUnavailProgress: 0,
         busyGreetingId: null,
         unavailGreetingId: null,
         loadBusyGreetingState: RequestState.initial,
         loadBusyGreetingError: null,
+        loadUnavailGreetingState: RequestState.initial,
+        loadUnavailGreetingError: null,
         deleteGreetingState: RequestState.initial,
         deleteGreetingError: null
     },
@@ -132,12 +137,25 @@ export default {
             return state.uploadBusyGreetingError ||
                 i18n.t('voicebox.uploadGreetingErrorMessage');
         },
-        uploadProgress(state) {
-            return state.uploadProgress;
+        uploadUnavailGreetingState(state) {
+            return state.uploadUnavailGreetingState;
+        },
+        uploadUnavailGreetingError(state) {
+            return state.uploadUnavailGreetingError ||
+                i18n.t('voicebox.uploadGreetingErrorMessage');
+        },
+        uploadBusyProgress(state) {
+            return state.uploadBusyProgress;
+        },
+        uploadUnavailProgress(state) {
+            return state.uploadUnavailProgress;
         },
         uploadBusyGreetingRequesting(state) {
             return state.uploadBusyGreetingState === 'requesting';
         },
+        uploadUnavailGreetingRequesting(state) {
+            return state.uploadUnavailGreetingState === 'requesting';
+        },
         busyGreetingId(state) {
             return state.busyGreetingId;
         },
@@ -151,12 +169,13 @@ export default {
             return state.deleteGreetingError ||
                 i18n.t('voicebox.deleteGreetingErrorMessage');
         },
-        isBusyGreetingLoaded(state) {
-            return state.loadBusyGreetingState === 'succeeded';
-        },
         busyGreetingLabel(state) {
             return state.busyGreetingId ? i18n.t('voicebox.label.customSoundActive') :
                 i18n.t('voicebox.label.defaultSoundActive');
+        },
+        unavailGreetingLabel(state) {
+            return state.unavailGreetingId ? i18n.t('voicebox.label.customSoundActive') :
+                i18n.t('voicebox.label.defaultSoundActive')
         }
     },
     mutations: {
@@ -231,6 +250,18 @@ export default {
             state.updateEmailState = RequestState.failed;
             state.updateEmailError = error;
         },
+        uploadUnavailGreetingRequesting(state) {
+            state.uploadUnavailGreetingState = RequestState.requesting;
+            state.uploadUnavailGreetingError = null;
+        },
+        uploadUnavailGreetingSucceeded(state) {
+            state.uploadUnavailGreetingState = RequestState.succeeded;
+            state.uploadUnavailGreetingError = null;
+        },
+        uploadUnavailGreetingFailed(state, error) {
+            state.uploadUnavailGreetingState = RequestState.failed;
+            state.uploadUnavailGreetingError = error;
+        },
         uploadBusyGreetingRequesting(state) {
             state.uploadBusyGreetingState = RequestState.requesting;
             state.uploadBusyGreetingError = null;
@@ -243,11 +274,17 @@ export default {
             state.uploadBusyGreetingState = RequestState.failed;
             state.uploadBusyGreetingError = error;
         },
-        uploadProgress(state, progress) {
-            state.uploadProgress = progress;
+        uploadBusyProgress(state, progress) {
+            state.uploadBusyProgress = progress;
         },
-        resetProgress(state) {
-            state.uploadProgress = 0;
+        uploadUnavailProgress(state, progress) {
+            state.uploadUnavailProgress = progress;
+        },
+        resetBusyProgress(state) {
+            state.uploadBusyProgress = 0;
+        },
+        resetUnavailProgress(state) {
+            state.uploadUnavailProgress = 0;
         },
         loadBusyGreetingRequesting(state) {
             state.busyGreetingId = null,
@@ -265,6 +302,22 @@ export default {
             state.loadBusyGreetingState = RequestState.failed;
             state.loadBusyGreetingError = error;
         },
+        loadUnavailGreetingRequesting(state) {
+            state.unavailGreetingId = null,
+            state.loadUnavailGreetingState = RequestState.requesting;
+            state.loadUnavailGreetingError = null;
+        },
+        loadUnavailGreetingSucceeded(state, greetings) {
+            if (greetings.length > 0) {
+                state.unavailGreetingId = greetings[0].id;
+            }
+            state.loadUnavailGreetingState = RequestState.succeeded;
+            state.loadUnavailGreetingError = null;
+        },
+        loadUnavailGreetingFailed(state, error) {
+            state.loadUnavailGreetingState = RequestState.failed;
+            state.loadUnavailGreetingError = error;
+        },
         deleteGreetingRequesting(state) {
             state.deleteGreetingState = RequestState.requesting;
             state.deleteGreetingError = null;
@@ -345,30 +398,52 @@ export default {
                 context.commit('updateEmailFailed', err.message);
             });
         },
-        uploadGreeting(context, $options) {
+        uploadBusyGreeting(context, $options) {
             let options = Object.assign($options, {
                 subscriber_id: context.getters.subscriberId,
-                type: $options.dir
+                dir: 'busy'
             });
             context.commit('uploadBusyGreetingRequesting');
             uploadGreeting({
                 data: options,
-                onProgress: (progress) => { context.commit('uploadProgress', progress) }
+                onProgress: (progress) => { context.commit('uploadBusyProgress', progress) }
             }).then(() => {
                 context.commit('loadBusyGreetingRequesting');
                 return getVoiceboxGreetingByType({
                     id: context.getters.subscriberId,
                     type: 'busy'
                 })
-            }).then((greetings)=>{
+            }).then((greetings) => {
                 context.commit('loadBusyGreetingSucceeded', greetings.items);
                 context.commit('uploadBusyGreetingSucceeded');
             }).catch((err) => {
                 context.commit('uploadBusyGreetingFailed', err.message);
             });
         },
-        abortPreviousRequest() {
-            abortPreviousRequest();
+        uploadUnavailGreeting(context, $options) {
+            let options = Object.assign($options, {
+                subscriber_id: context.getters.subscriberId,
+                dir: 'unavail'
+            });
+            context.commit('uploadUnavailGreetingRequesting');
+            uploadGreeting({
+                data: options,
+                onProgress: (progress) => { context.commit('uploadUnavailProgress', progress) }
+            }).then(() => {
+                context.commit('loadUnavailGreetingRequesting');
+                return getVoiceboxGreetingByType({
+                    id: context.getters.subscriberId,
+                    type: 'unavail'
+                })
+            }).then((greetings) => {
+                context.commit('loadUnavailGreetingSucceeded', greetings.items);
+                context.commit('uploadUnavailGreetingSucceeded');
+            }).catch((err) => {
+                context.commit('uploadUnavailGreetingFailed', err.message);
+            });
+        },
+        abortPreviousRequest(context, name) {
+            abortPreviousRequest(name);
         },
         loadBusyGreeting(context) {
             context.commit('loadBusyGreetingRequesting');
@@ -381,11 +456,27 @@ export default {
                 context.commit('loadBusyGreetingFailed', err.message);
             });
         },
-        deleteGreeting(context, id) {
+        loadUnavailGreeting(context) {
+            context.commit('loadUnavailGreetingRequesting');
+            getVoiceboxGreetingByType({
+                id: context.getters.subscriberId,
+                type: 'unavail'
+            }).then((greetings) => {
+                context.commit('loadUnavailGreetingSucceeded', greetings.items);
+            }).catch((err) => {
+                context.commit('loadUnavailGreetingFailed', err.message);
+            });
+        },
+        deleteGreeting(context, options) {
             context.commit('deleteGreetingRequesting');
-            deleteVoiceboxGreetingById(id).then(() => {
+            deleteVoiceboxGreetingById(options.id).then(() => {
                 context.commit('deleteGreetingSucceeded');
-                context.dispatch('loadBusyGreeting');
+                if (options.type === 'busy') {
+                    context.dispatch('loadBusyGreeting');
+                }
+                else if (options.type === 'unavail') {
+                    context.dispatch('loadUnavailGreeting');
+                }
             }).catch((err) => {
                 context.commit('deleteGreetingFailed', err.message);
             });
diff --git a/t/api/voicebox.js b/t/api/voicebox.js
index aaa120c2..2d2da6ad 100644
--- a/t/api/voicebox.js
+++ b/t/api/voicebox.js
@@ -114,4 +114,39 @@ describe('Voicebox', function() {
         });
     });
 
+    it('should get subscriber\'s unavailable greeting', function(done) {
+
+        let data = {
+            "_embedded" : {
+                "ngcp:voicemailgreetings" : [
+                    {
+                        "dir" : "unavail",
+                        "id" : 1,
+                        "subscriber_id" : 123
+                    }
+                ]
+            },
+            "total_count" : 1
+        };
+
+        let greeting = {
+            "dir" : "unavail",
+            "id" : 1,
+            "subscriber_id" : 123
+        };
+
+        Vue.http.interceptors = [];
+        Vue.http.interceptors.unshift((request, next) => {
+            next(request.respondWith(JSON.stringify(data), {
+                status: 200
+            }));
+        });
+        getVoiceboxGreetingByType({id: subscriberId, type: 'unavail'}).then((result) => {
+            assert.deepEqual(result.items[0], greeting);
+            done();
+        }).catch((err) => {
+            done(err);
+        });
+    });
+
 });
diff --git a/t/store/voicebox.js b/t/store/voicebox.js
index 4993ee8c..c4e23039 100644
--- a/t/store/voicebox.js
+++ b/t/store/voicebox.js
@@ -2,6 +2,8 @@
 'use strict';
 
 import VoiceboxModule from '../../src/store/voicebox';
+import localeEn from '../../src/locales/en'
+import { i18n } from '../../src/i18n';
 import { assert } from 'chai';
 
 describe('Voicebox', function(){
@@ -42,4 +44,46 @@ describe('Voicebox', function(){
         assert.deepEqual(state.busyGreetingId, greetings[0].id);
     });
 
+    it('should load busy greeting id into store', function(){
+        let state = {
+            busyGreetingId: null
+        };
+        let greetings = [
+            {
+                id: 1
+            }
+        ];
+        VoiceboxModule.mutations.loadBusyGreetingSucceeded(state, greetings);
+        assert.deepEqual(state.busyGreetingId, greetings[0].id);
+    });
+
+    it('should load unavailable greeting id into store', function(){
+        let state = {
+            unavailGreetingId: null
+        };
+        let greetings = [
+            {
+                id: 1
+            }
+        ];
+        VoiceboxModule.mutations.loadUnavailGreetingSucceeded(state, greetings);
+        assert.deepEqual(state.unavailGreetingId, greetings[0].id);
+    });
+
+    it('should get right label for busy greeting to indicate if it\'s custom or default', function(){
+        let state = {
+            busyGreetingId: null
+        };
+        let getterObject = VoiceboxModule.getters.busyGreetingLabel(state);
+        assert.equal(getterObject, 'Default sound');
+    });
+
+    it('should get right label for unavailable greeting to indicate if it\'s custom or default', function(){
+        let state = {
+            unavailGreetingId: 1
+        };
+        let getterObject = VoiceboxModule.getters.unavailGreetingLabel(state);
+        assert.equal(getterObject, 'Custom sound');
+    });
+
 });