diff --git a/src/net/java/sip/communicator/impl/protocol/jabber/extensions/keepalive/KeepAliveManager.java b/src/net/java/sip/communicator/impl/protocol/jabber/extensions/keepalive/KeepAliveManager.java
index 9a4bef02c..ea56481d7 100644
--- a/src/net/java/sip/communicator/impl/protocol/jabber/extensions/keepalive/KeepAliveManager.java
+++ b/src/net/java/sip/communicator/impl/protocol/jabber/extensions/keepalive/KeepAliveManager.java
@@ -169,10 +169,14 @@ public void processPacket(Packet packet)
         if(packet instanceof KeepAliveEvent)
         {
             // replay only to server pings, to avoid leak of presence
+            // skip if this is reply with error (like not supported)
+            // we can still receive errors, but as this is keep-alive ping
+            // we don't care for errors, as packets has already done its goal
             KeepAliveEvent evt = (KeepAliveEvent)packet;
             if(evt.getFrom() != null
                && evt.getFrom()
-                    .equals(parentProvider.getAccountID().getService()))
+                    .equals(parentProvider.getAccountID().getService())
+                && evt.getError() == null)
             {
                 parentProvider.getConnection().sendPacket(
                     IQ.createResultIQ(evt));