diff --git a/apps/app_voicemail.c b/apps/app_voicemail.c
index 122f92a878..a3cd60fd35 100644
--- a/apps/app_voicemail.c
+++ b/apps/app_voicemail.c
@@ -1380,11 +1380,12 @@ static void vm_change_password(struct ast_vm_user *vmu, const char *newpassword)
 				}
 				value = strstr(tmp,",");
 				if (!value) {
-					ast_log(AST_LOG_WARNING, "variable has bad format.\n");
-					break;
+					new = alloca(strlen(newpassword)+1);
+					sprintf(new, "%s", newpassword);
+				} else {
+					new = alloca((strlen(value)+strlen(newpassword)+1));
+					sprintf(new,"%s%s", newpassword, value);
 				}
-				new = alloca((strlen(value)+strlen(newpassword)+1));
-				sprintf(new,"%s%s", newpassword, value);
 				if (!(cat = ast_category_get(cfg, category))) {
 					ast_log(AST_LOG_WARNING, "Failed to get category structure.\n");
 					break;