5 Commits (14ea4d3b3988490c4c69acb4ceb476dc875013dd)

Author	SHA1	Message	Date
phoneben	c753fe44d1	app_queue: queue rules – Add support for QUEUE_RAISE_PENALTY=rN to raise penalties only for members within min/max range ... This update adds support for a new QUEUE_RAISE_PENALTY format: rN When QUEUE_RAISE_PENALTY is set to rN (e.g., r4), only members whose current penalty is greater than or equal to the defined min_penalty and less than or equal to max_penalty will have their penalty raised to N. Members with penalties outside the min/max range remain unchanged. Example behaviors: QUEUE_RAISE_PENALTY=4 → Raise all members with penalty < 4 (existing behavior) QUEUE_RAISE_PENALTY=r4 → Raise only members with penalty in [min_penalty, max_penalty] to 4 Implementation details: Adds parsing logic to detect the r prefix and sets the raise_respect_min flag Modifies the raise logic to skip members outside the defined penalty range when the flag is active UserNote: This change introduces QUEUE_RAISE_PENALTY=rN, allowing selective penalty raises only for members whose current penalty is within the [min_penalty, max_penalty] range. Members with lower or higher penalties are unaffected. This behavior is backward-compatible with existing queue rule configurations.	5 months ago
Sean Bright	fd0ca1c3f9	Remove as much trailing whitespace as possible. ... Change-Id: I873c1c6d00f447269bd841494459efccdd2c19c0	8 years ago
Steve Davies	be4beff3e4	app_queue: Add QUEUE_RAISE_PENALTY feature ... Additional variable to work alongside QUEUE_MAX_PENALTY and QUEUE_MIN_PENALTY, including an extra parameter in queuerules.conf. This value causes lower Agent penalty values to "raise up" so that they can join higher penalty agents and be treated equally after a period of time. ASTERISK-26995 #close Change-Id: If1c6421a983667a5ac4c359f6dac25b212b4c459	9 years ago
Matthew Jordan	add46fd27c	app_queue: Add RealTime support for queue rules ... This patch gives the optional ability to keep queue rules in RealTime. It is important to note that with this patch: (a) Queue rules in RealTime are only examined on module load/reload (b) Queue rules are loaded both from the queuerules.conf file as well as the RealTime backend To inform app_queue to examine RealTime for queue rules, a new setting has been added to queuerules.conf's general section "realtime_rules". RealTime queue rules will only be used when this setting is set to "yes". The schema for the database table supports a rule_name, time, min_penalty, and max_penalty columns. min_penalty and max_penalty can be relative, if a '-' or '+' literal is provided. Otherwise, the penalties are treated as constants. For example: rule_name, time, min_penalty, max_penalty 'default', '10', '20', '30' 'test2', '20', '30', '55' 'test2', '25', '-11', '+1111' 'test2', '400', '112', '333' 'test3', '0', '4564', '46546' 'test_rule', '40', '15', '50' which would result in : Rule: default - After 10 seconds, adjust QUEUE_MAX_PENALTY to 30 and adjust QUEUE_MIN_PENALTY to 20 Rule: test2 - After 20 seconds, adjust QUEUE_MAX_PENALTY to 55 and adjust QUEUE_MIN_PENALTY to 30 - After 25 seconds, adjust QUEUE_MAX_PENALTY by 1111 and adjust QUEUE_MIN_PENALTY by -11 - After 400 seconds, adjust QUEUE_MAX_PENALTY to 333 and adjust QUEUE_MIN_PENALTY to 112 Rule: test3 - After 0 seconds, adjust QUEUE_MAX_PENALTY to 46546 and adjust QUEUE_MIN_PENALTY to 4564 Rule: test_rule - After 40 seconds, adjust QUEUE_MAX_PENALTY to 50 and adjust QUEUE_MIN_PENALTY to 15 If you use RealTime, the queue rules will be always reloaded on a module reload, even if the underlying file did not change. With the option disabled, the rules will only be reloaded if the file was modified. Review: https://reviewboard.asterisk.org/r/3607/ ASTERISK-23823 #close Reported by: Michael K patches: app_queue.c_realtime_trunk.patch uploaded by Michael K (License 6621) ........ Merged revisions 420624 from http://svn.asterisk.org/svn/asterisk/branches/13 git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@420625 65c4cc65-6c06-0410-ace0-fbb531ad65f3	11 years ago
Matthew Jordan	fc0fecb476	configs: Move sample config files into a subdirectory of configs ... This moves all samples configs from configs/ to configs/samples. This allows for additional sets of sample configuration files to be added in the future. Review: https://reviewboard.asterisk.org/r/3804/ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@418870 65c4cc65-6c06-0410-ace0-fbb531ad65f3	11 years ago