A caller can leave the Queue() application after being bridged with a
member in a few ways:
* Caller or member hangup
* Caller is transferred somewhere else (blind or atx)
* Caller is externally redirected elsewhere
The first 2 scenarios are currently handled by subscribing to stasis
messages, but the 3rd is not explicitly covered. If a caller is
redirected away from the Queue() application, the member who was last
bridged with that caller will remain in an "In use" state until the
caller hangs up.
This patch adds handling of the caller leaving the queue via
redirection. We monitor the caller-member bridge, and if the caller is
the one that leaves, we treat it the same as we would a caller hangup.
ASTERISK-26400 #close
Reported by: Etienne Lessard
Change-Id: Iba160907770de5a6c9efeffc9df5a13e9ea75334
ast_load_realtime_multientry() returns an ast_config structure whose
ast_categorys are keyed with the empty strings. Several modules were
giving semantic meaning to the category names causing problems at
runtime.
* app_directory: Treated the category name as the mailbox name, and
would fail to direct calls to the appropriate extension after an
entry was chosen.
* app_queue: Queues, queue members, and queue rules were all affected
and needed to be updated.
* pbx_realtime: Pattern matching would never succeed because the
extension entered by the user was always compared to the empty
string.
Change-Id: Ie7e44986344b0b76ea8f6ddb5879f5040c6ca8a7
With 500+ queues and a reload every minute, a random queue disappears
upon reload. The cause is mususe of the 'dead' flag. Namely, all queues
were marked dead up front, and then "resurrected" by dropping this flag
for those found in the configuration. But a queue marked dead can be
removed also when control leaves the app entry point on a PBX thread.
With this change, the queue is marked only not found, and at the end of
reload only the queues that are still not found are actually marked as
dead, so the dead flag is never reset, and set only on positively dead
queues.
ASTERISK-26755
Change-Id: I3a4537aec9eb8d8aeeaa0193407e3523feb004bf
QueueLog did not log ringnoanswer when the caller abandoned call
before first timeout. It was impossible to get agent membername
and ringing duration for this short calls. After some discusions
it seems that the best way is to add new event RINGCANCELED,
which is generated after caller hangup during ringing.
ASTERISK-26665
Change-Id: Ic70f7b0f32fc95c9378e5bcf63865519014805d3
In some cases member is added to pending_members, and the channel
is hung up before any extension state change. So the member would
stay in pending_members forever. So when we call do_hang, we
should also remove member from pending.
ASTERISK-26621 #close
Change-Id: Iae476b5c06481db18ebe0fa594b3e80fdc9a7d54
ASTERISK_REGISTER_FILE no longer has any purpose so this commit removes
all traces of it.
Previously exported symbols removed:
* __ast_register_file
* __ast_unregister_file
* ast_complete_source_filename
This also removes the mtx_prof static variable that was declared when
MTX_PROFILE was enabled. This variable was only used in lock.c so it
is now initialized in that file only.
ASTERISK-26480 #close
Change-Id: I1074af07d71f9e159c48ef36631aa432c86f9966
When using Asterisk Realtime Architecture, empty fields are skipped and the
default values are used. If the "context" parameter in queue was set and then
cleared from the database, the old value remains in memory and it continues
to be used. This change initialize the "context" parameter with an empty value,
allowing clearing the parameter.
ASTERISK-26462 #close
Change-Id: I64be73d5044ce38dd02408bd0e53de965ef65905
Added needed UTF-8 checks before constructing json objects in various
files for strings obtained outside the system. In this case string values
from a channel driver's peer and not from the user setting channel
variables.
* aoc.c: Fixed type mismatch in s_to_json() for time and granularity json
object construction.
ASTERISK-26466
Reported by: Richard Mudgett
Change-Id: Iac2d867fa598daba5c5dbc619b5464625a7f2096
The pause reason is not always cleared when it should be cleared.
* Made set_queue_member_pause() always clear pause reason if not pausing
with a reason string.
Change-Id: I993dad19626ec017478a230e980989438b778c53
Previously, when reloading the members of a queue, the members added statically
(i.e. defined in queues.conf) would see their "ringinuse" value updated but not
the members added dynamically.
This change makes dynamic members ringuse value to be updated on reload.
Note that it's impossible to add a dynamic member with a specific ringinuse
value. For both static and dynamic members, the ringinuse value can always be
changed later on with command like "queue set ringinuse" or with the AMI action
"QueueMemberRingInUse". So it's possible this commit could break a user workflow
if he was changing the ringinuse value of dynamic members via such commands and
was also relying on the fact that a queue reload would not update the dynamic
members ringinuse value.
ASTERISK-26330
Change-Id: I3745cc9a06ba7e02c399636f1ee9e58c04081f3f
The output of CLI "queue show" and AMI Queues action is truncated and
"failed to extend from 240 to 327" messages are generated if the queue
member and interface names are lengthy.
* Increase the string buffer size from 240 to 512 in order to accommodate
for more information fields added to the output since v1.8.
ASTERISK-26360 #close
Reported by: Richard Mudgett
Change-Id: Id99c03cf5362453b80491a4b3b0434cb67aa966d
When dialing channels it is possible that they may not ever
leave the not in use state (Local channels in particular) by
the time we cancel them. If this occurs but we know they were
dialed we explicitly remove them from the pending members
container so that subsequent call attempts occur.
ASTERISK-26299 #close
Change-Id: I6ad0d17c36480c92cebf840626228ce3f7e4bd65
When a call forward attempt is made from a Queue member, the current
code will hang up the forwarding channel in an off-nominal condition
prior to raising the Stasis events informing the rest of Asterisk that
the call was forwarded. This will result in a slew of dreaded FRACKs,
most likely leading to a crash.
This patch modifies the code such that we don't hang up the forwarding
channel even in an off-nominal condition until we've safely raised the
Stasis messages.
ASTERISK-25797 #close
Change-Id: Ife5abed351691fd79105321636eaa8ea8dcdba38
It is possible for a not in use state change to occur multiple
times causing a queue member to be removed from the pending call
container prematurely.
The first not in use state change will remove the queue member
from the container. At this moment the member may be called and
placed in the pending container. After this another not in use
state change can be received which will remove it from the
container. Despite being called at this point the code will
incorrectly see that there are no pending calls to it.
This change only removes it from the pending container if the
state has actually changed.
ASTERISK-26133 #close
patches:
app_queue.diff submitted by Richard Miller (license 5685)
Change-Id: Ie5a7f17a44f98e9159e9b85009ce3f8393aa78c0
POSIX defines signal.h. sys/signal.h should not be used as it is
c-library internal header which may or may not exist. Notably with
musl it generates warning of being incorrect.
Change-Id: Ia56b0aa1d84b5c590114867b1b384a624f39a6fc
Added a new channel variable FORWARDERNAME which indicates which
channel was responsible for a forwarding requests received on dial attempt.
Fixed a bug in the app_queue: FORWARD_CONTEXT is not used.
ASTERISK-26059 #close
Change-Id: I34e93e8c1b5e17776a77b319703c48c8ca48e7b2
Dial events up to this point have come in two flavors
* A Dial event with no status to indicate that dialing has begun
* A Dial event with a status to indicate that dialing has ended
With this change, Dial events have been expanded to also give
intermediate events, such as "RINGING", "PROCEEDING", and "PROGRESS".
This is especially useful for ARI dialing, as it gives the application
writer the opportunity to place a channel into an early bridge when
early media is detected.
AMI handles these in-progress dial events by sending a new event called
"DialState" that simply indicates that dial state has changed but has
not ended. ARI never distinguished between DialBegin and DialEnd, so no
change was made to the event itself.
Another change here relates to dial forwards. A forward-related event
was previously only sent when a channel was successfully able to forward
a call to a new channel. With this set of changes, if forwarding is
blocked, we send a Dial event with a forwarding destination but no
forwarding channel, since we were prevented from creating one. This is
again useful for ARI since application writers can now handle call
forward attempts from within their own application.
ASTERISK-25925 #close
Reported by Mark Michelson
Change-Id: I42cbec7730d84640a434d143a0d172a740995543
When unloading the app_queue module the members in each queue are
destroyed and as part of this they are removed from the pending
members container. Unfortunately a crash would occur as the container
was destroyed before the members were removed.
This change tweaks ordering so the container destruction occurs
after the members are destroyed.
ASTERISK-16115
Change-Id: I48c728668c55aee3d05b751a5d450fb57e87f44b
It was possible for a queue member that is a member of at least 2 or more
queues to receive mulitiple calls at the same time. This happened because
of a race between when a member was being rung and when the device state
notified the other queue(s) member object of the state change.
This patch makes it so when a queue member is being rung it gets added to
a global pool of queue members. If that same member is tried again, e.g.
from another queue, and it is found to already exist in the pending member
container then it will not ring that member.
ASTERISK-16115 #close
Change-Id: I546dd474776d158c2b6be44205353dee5bac7e48
This eliminates some casts that I made a note saying v10 and above
would no longer need them.
Better late than never :)
Change-Id: I346cdb3032b6478ceb40eb6fe732978b54035572
Fix calculate of average time for talktime is wrong when is completed the
first call beacuse the time for talked would be that call.
ASTERISK-25800 #close
Change-Id: I94f79028935913cd9174b090b52bb300b91b9492
Add time when started a the last pause for a queue member for
QueueMemberStatus ami event.
Also show accumulate time in seconds when started a pause for a queue
member to CLI command 'queue show'.
ASTERISK-16394 #close
Change-Id: I4b12aa3b2efa8d02939db3e13712510b4879865c
When the Asterisk is restared is not preseved reason paused of members.
This patch fixed this cases, retain data on astdb and set when Asterisk
is started.
ASTERISK-25732 #close
Report by: Rodrigo Ramírez Norambuena
Change-Id: Id3fb744c579e006d27cda4a02334ac0e4bed9eb5
Member lastcall time is updated later than member status. There was chance to
check wrapuptime for available member with wrong (old) lastcall time.
New boolean flag "in_call" is set to true right before connecting call, and
reset to false after update of lastcall time. Members with "in_call" set to true
are treat as unavailable.
ASTERISK-19820 #close
Change-Id: I1923230cf9859ee51563a8ed420a0628b4d2e500
If a call enters on a queue and the members on that queue are updated in
realtime (ex: using mysql inserting a new agent) the queue members are
never refreshed and the call will stay in the queue until other event occurs.
This happens only if this is the first call of the queue and there is no
agents servicing.
This patch prevent this issue, ensuring realtime members are updated if
there is one call in the queue and no available agents
ASTERISK-25442 #close
Change-Id: If1e036d013a5c1d8b0bf60d71d48fe98694a8682
Add value of pause reason when is paused on CLI command "queue show"
ASTERISK-25581 #close
Report by: Rodrigo Ramírez Norambuena
Change-Id: I887028a40cd97b350da9a3bb2719616b7fec9864
In app_queue added value Paused Reason on QueueMemberStatus when a member
on queue is paused and the reason was set.
ASTERISK-25480 #close
Reporte by: Rodrigo Ramírez Norambuena
Change-Id: Ia5db503482f50764c15e2020196c785f59d4a68e
* When a call is answered and the outgoing channel name has changed then
force a connected line update because the channel is no longer the same.
The channel was masqueraded into by another channel. This is usually
because of a call pickup.
Note: Forwarded calls are handled in a controlled manner so the original
channel name is replaced with the forwarded channel.
ASTERISK-25423 #close
Reported by: John Hardin
Change-Id: Ie275ea9e99c092ad369db23e0feb08c44498c172
When a queued caller transfers an agent to another extension sometimes the
raised AgentComplete event has a reason of "caller" and sometimes "transfer".
Since a transfer has taken place this should always be transfer. This occurs
because sometimes the stasis hangup event arrives before the transfer event
thus writing a different reason out.
With this patch, when a hangup event is received during a transfer it will
check to see if the channel that is hanging up is part of a transfer. If so
it will return and let the subsequently received transfer event handler take
care of the cleanup.
ASTERISK-25399 #close
Change-Id: Ic63c49bd9a5ed463ea7a032fd2ea3d63bc81a50d
During some transfer scenarios involving queues Asterisk would sometimes
crash when trying to obtain a channel snapshot (could happen on caller or
member channels). This occurred because the underlying channel had already
disappeared when trying to obtain the latest snapshot.
This patch adds a reference to both the member and caller channels that
extends to the lifetime of the queue'd call, thus making sure the channels
will always exist when retrieving the latest snapshots.
ASTERISK-25185 #close
Reported by: Etienne Lessard
Change-Id: Ic397fa68fb4ff35fbc378e745da9246a7b552128
Setting the 'paused' and 'ringinuse' options on a queue member using the
dialplan function QUEUE_MEMBER did not behave the same way as the
equivalent dialplan applications or AMI actions.
* Made queue_function_mem_write() call the set_member_paused() and
set_member_value() for the 'paused' and 'ringinuse' options respectively.
A beneficial side effect is that the queue name is now optional and sets
the value in all queues the interface is a member.
* Update QUEUE_MEMBER XML documentation.
* Fix error checking in QUEUE_MEMBER() write.
ASTERISK-25215 #close
Reported by: Lorne Gaetz
Change-Id: I3a016be8dc94d63a9cc155295ff9c9afa5f707cb
* Extract set_queue_member_pause() from set_member_paused() for simpler
and more consistent code.
* Extract set_queue_member_ringinuse() from
set_member_ringinuse_help_members() for simpler code.
Change-Id: Iecc1f4119c63347341d7ea6b65f5fc4963706306
This patch fixes EXITWITHTIMEOUT queue_log entry to always come with 3
parameters: position, original position and waiting time.
ASTERISK-25038 #close
Reported by: Etienne Lessard
Change-Id: I0c62045922e26bee2125e93aee1dee17eee79618
* The REF_DEBUG compiler flag no longer has any effect on code that uses
Astobj2. It is used to determine if reference debugging is enabled by
default. Reference debugging can be enabled or disabled in asterisk.conf.
* Caller information is provided in logger errors for ao2 bad magic numbers.
* Optimizes AO2 by merging internal functions with the public counterpart.
This was possible now that we no longer require a dual ABI.
ASTERISK-24974 #close
Reported by: Corey Farrell
Change-Id: Icf3552721fe999365ba8a8cf00a965aa6b897cc1
A potential problem that can arise is the following:
* Bob's phone is programmed to automatically forward to Carol.
* Carol's phone is programmed to automatically forward to Bob.
* Alice calls Bob.
If left unchecked, this results in an endless loops of call forwards
that would eventually result in some sort of fiery crash.
Asterisk's method of solving this issue was to track which interfaces
had been dialed. If a destination were dialed a second time, then
the attempt to call that destination would fail since a loop was
detected.
The problem with this method is that call forwarding has evolved. Some
SIP phones allow for a user to manually forward an incoming call to an
ad-hoc destination. This can mean that:
* There are legitimate use cases where a device may be dialed multiple
times, or
* There can be human error when forwarding calls.
This change removes the old method of detecting forwarding loops in
favor of keeping a count of the number of destinations a channel has
dialed on a particular branch of a call. If the number exceeds the
set number of max forwards, then the call fails. This approach has
the following advantages over the old:
* It is much simpler.
* It can detect loops involving local channels.
* It is user configurable.
The only disadvantage it has is that in the case where there is a
legitimate forwarding loop present, it takes longer to detect it.
However, the forwarding loop is still properly detected and the
call is cleaned up as it should be.
Address review feedback on gerrit.
* Correct "mfgium" to "Digium"
* Decrement max forwards by one in the case where allocation of the
max forwards datastore is required.
* Remove irrelevant code change from pjsip_global_headers.c
ASTERISK-24958 #close
Change-Id: Ia7e4b7cd3bccfbd34d9a859838356931bba56c23
Git does not support the ability to replace a token with a version
string during check-in. While it does have support for replacing a
token on clone, this is somewhat sub-optimal: the token is replaced
with the object hash, which is not particularly easy for human
consumption. What's more, in practice, the source file version was often
not terribly useful. Generally, when triaging bugs, the overall version
of Asterisk is far more useful than an individual SVN version of a file. As a
result, this patch removes Asterisk's support for showing source file
versions.
Specifically, it does the following:
* Rename ASTERISK_FILE_VERSION macro to ASTERISK_REGISTER_FILE, and
remove passing the version in with the macro. Other facilities
than 'core show file version' make use of the file names, such as
setting a debug level only on a specific file. As such, the act of
registering source files with the Asterisk core still has use. The
macro rename now reflects the new macro purpose.
* main/asterisk:
- Refactor the file_version structure to reflect that it no longer
tracks a version field.
- Remove the "core show file version" CLI command. Without the file
version, it is no longer useful.
- Remove the ast_file_version_find function. The file version is no
longer tracked.
- Rename ast_register_file_version/ast_unregister_file_version to
ast_register_file/ast_unregister_file, respectively.
* main/manager: Remove value from the Version key of the ModuleCheck
Action. The actual key itself has not been removed, as doing so would
absolutely constitute a backwards incompatible change. However, since
the file version is no longer tracked, there is no need to attempt to
include it in the Version key.
* UPGRADE: Add notes for:
- Modification to the ModuleCheck AMI Action
- Removal of the "core show file version" CLI command
Change-Id: I6cf0ff280e1668bf4957dc21f32a5ff43444a40e
Although it only occurred once, a crash occurred when a queue attempted to
evaluate a queue penalty rule that appeared to have already been destroyed.
In many locations in app_queue, a test is done to see if qe->pr is NULL;
however, when we dispose of a queue's penalty rules, we don't set the pointer
to NULL after free'ing it. This patch does that to prevent any dangling
pointers from lingering on the queue object.
Review: https://reviewboard.asterisk.org/r/4522
ASTERISK-23319 #close
Reported by: Vadim
patches:
rb4552.patch submitted by Stefan Engström (License 6691)
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This patch fixes several warnings pointed out by the clang compiler.
* chan_pjsip: Removed check for data->text, as it will always be non-NULL.
* app_minivm: Fixed evaluation of etemplate->locale, which will always
evaluate to 'true'. This patch changes the evaluation to use
ast_strlen_zero.
* app_queue:
- Fixed evaluation of qe->parent->monfmt, which always evaluates to
true. Instead, we just check to see if the dereferenced pointer
evaluates to true.
- Fixed evaluation of mem->state_interface, wrapping it with a call to
ast_strlen_zero.
* res_smdi: Wrapped search_msg->mesg_desk_term with calls to ast_strlen_zero.
Review: https://reviewboard.asterisk.org/r/4541
ASTERISK-24917
Reported by: dkdegroot
patches:
rb4541.patch submitted by dkdegroot (License 6600)
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* Made the following AMI actions use list API calls for consistency:
Agents
BridgeInfo
BridgeList
BridgeTechnologyList
ConfbridgeLIst
ConfbridgeLIstRooms
CoreShowChannels
DAHDIShowChannels
DBGet
DeviceStateList
ExtensionStateList
FAXSessions
Hangup
IAXpeerlist
IAXpeers
IAXregistry
MeetmeList
MeetmeListRooms
MWIGet
ParkedCalls
Parkinglots
PJSIPShowEndpoint
PJSIPShowEndpoints
PJSIPShowRegistrationsInbound
PJSIPShowRegistrationsOutbound
PJSIPShowResourceLists
PJSIPShowSubscriptionsInbound
PJSIPShowSubscriptionsOutbound
PresenceStateList
PRIShowSpans
QueueStatus
QueueSummary
ShowDialPlan
SIPpeers
SIPpeerstatus
SIPshowregistry
SKINNYdevices
SKINNYlines
Status
VoicemailUsersList
* Incremented the AMI version to 2.7.0.
* Changed astman_send_listack() to not use the listflag parameter and
always set the value to "Start" so the start capitalization is consistent.
i.e., The FAXSessions used "Start" while the rest of the system used
"start". The corresponding complete event always used "Complete".
* Fixed ami_show_resource_lists() "PJSIPShowResourceLists" to output the
AMI ActionID for all of its list events.
* Fixed off-nominal AMI protocol error in manager_bridge_info(),
manager_parking_status_single_lot(), and
manager_parking_status_all_lots(). Use of astman_send_error() after
responding to the original AMI action request violates the action response
pattern by sending two responses.
* Fixed minor protocol error in action_getconfig() when no requested
categories are found. Each line needs to be formatted as "Header: text".
* Fixed off-nominal memory leak in manager_build_parked_call_string().
* Eliminated unnecessary use of RAII_VAR() in ami_subscription_detail().
ASTERISK-24049 #close
Reported by: Jonathan Rose
Review: https://reviewboard.asterisk.org/r/4315/
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Prior to this patch, all Stasis subscriptions would receive a dedicated
thread for servicing published messages. In contrast, prior to r400178
(see review https://reviewboard.asterisk.org/r/2881/), the subscriptions
shared a thread pool. It was discovered during some initial work on Stasis
that, for a low subscription count with high message throughput, the
threadpool was not as performant as simply having a dedicated thread per
subscriber.
For situations where a subscriber receives a substantial number of messages
and is always present, the model of having a dedicated thread per subscriber
makes sense. While we still have plenty of subscriptions that would follow
this model, e.g., AMI, CDRs, CEL, etc., there are plenty that also fall into
the following two categories:
* Large number of subscriptions, specifically those tied to endpoints/peers.
* Low number of messages. Some subscriptions exist specifically to coordinate
a single message - the subscription is created, a message is published, the
delivery is synchronized, and the subscription is destroyed.
In both of the latter two cases, creating a dedicated thread is wasteful (and
in the case of a large number of peers/endpoints, harmful). In those cases,
having shared delivery threads is far more performant.
This patch adds the ability of a subscriber to Stasis to choose whether or not
their messages are dispatched on a dedicated thread or on a threadpool. The
threadpool is configurable through stasis.conf.
Review: https://reviewboard.asterisk.org/r/4193
ASTERISK-24533 #close
Reported by: xrobau
Tested by: xrobau
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From reviewboard:
"During blind transfer testing, it was noticed that tests were failing
occasionally because the ARI blind transfer event was not being sent.
After investigating, I detected a race condition in the blind transfer
code. When blind transferring a single channel, the actual transfer
operation (i.e. removing the transferee from the bridge and directing
them to the proper dialplan location) is queued onto the transferee
bridge channel. After queuing the transfer operation, the blind transfer
Stasis message is published. At the time of publication, snapshots of
the channels and bridge involved are created. The ARI subscriber to the
blind transfer Stasis message then attempts to determine if the bridge
or any of the involved channels are subscribed to by ARI applications.
If so, then the blind transfer message is sent to the applications. The
way that the ARI blind transfer message handler works is to first see
if the transferer channel is subscribed to. If not, then iterate over
all the channel IDs in the bridge snapshot and determine if any of
those are subscribed to. In the test we were running, the lone
transferee channel was subscribed to, so an ARI event should have been
sent to our application. Occasionally, though, the bridge snapshot did
not have any channels IDs on it at all. Why?
The problem is that since the blind transfer operation is handled by a
separate thread, it is possible that the transfer will have completed and
the channels removed from the bridge before we publish the blind transfer
Stasis message. Since the blind transfer has completed, the bridge on
which the transfer occurred no longer has any channels on it, so the
resulting bridge snapshot has no channels on it. Through investigation of
the code, I found that attended transfers can have this issue too for the
case where a transferee is transferred to an application."
The fix employed here is to decouple the creation of snapshots for the transfer
messages from the publication of the transfer messages. This way, snapshots
can be created to reflect what they are at the time of the transfer operation.
Review: https://reviewboard.asterisk.org/r/4135
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The QUEUE_GET_CHANNEL function returns the caller's channel name at the
specified position in a queue.
QUEUE_GET_CHANNEL(<queuename>[,<position>])
The queue position parameter defaults to 1 if not specified.
Noop(${QUEUE_GET_CHANNEL(queuename, 2)})
"SIP/peer-00000002", if queue exist and have at least 2 callers
Noop(${QUEUE_GET_CHANNEL(queuename, 1)})
Noop(${QUEUE_GET_CHANNEL(queuename)})
"SIP/peer-00000000", if queue exist and have at least 1 caller
ASTERISK-24365 #close
Reported by: Kristian Hogh
Patches:
queue_get_firstchannel.patch (license #6639) patch uploaded by Kristian Hogh
rb4035.patch (license #6639) patch uploaded by Kristian Hogh
Patch morphed from QUEUE_GET_FIRSTCHANEL to the more general QUEUE_GET_CHANNEL
on reviewbord.
Review: https://reviewboard.asterisk.org/r/4035/
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@424493 65c4cc65-6c06-0410-ace0-fbb531ad65f3
This gets rid of most old libc free/malloc/realloc and replaces them
with ast_free and friends. When compiling with MALLOC_DEBUG you'll
notice it when you're mistakenly using one of the libc variants. For
the legacy cases you can define WRAP_LIBC_MALLOC before including
asterisk.h.
Even better would be if the errors were also enabled when compiling
without MALLOC_DEBUG, but that's a slightly more invasive header
file change.
Those compiling addons/format_mp3 will need to rerun
./contrib/scripts/get_mp3_source.sh.
ASTERISK-24348 #related
Review: https://reviewboard.asterisk.org/r/4015/
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@423978 65c4cc65-6c06-0410-ace0-fbb531ad65f3
This patch gives the optional ability to keep queue rules in RealTime. It is
important to note that with this patch:
(a) Queue rules in RealTime are only examined on module load/reload
(b) Queue rules are loaded both from the queuerules.conf file as well as the
RealTime backend
To inform app_queue to examine RealTime for queue rules, a new setting has been
added to queuerules.conf's general section "realtime_rules". RealTime queue
rules will only be used when this setting is set to "yes".
The schema for the database table supports a rule_name, time, min_penalty, and
max_penalty columns. min_penalty and max_penalty can be relative, if a '-' or
'+' literal is provided. Otherwise, the penalties are treated as constants.
For example:
rule_name, time, min_penalty, max_penalty
'default', '10', '20', '30'
'test2', '20', '30', '55'
'test2', '25', '-11', '+1111'
'test2', '400', '112', '333'
'test3', '0', '4564', '46546'
'test_rule', '40', '15', '50'
which would result in :
Rule: default
- After 10 seconds, adjust QUEUE_MAX_PENALTY to 30 and adjust
QUEUE_MIN_PENALTY to 20
Rule: test2
- After 20 seconds, adjust QUEUE_MAX_PENALTY to 55 and adjust
QUEUE_MIN_PENALTY to 30
- After 25 seconds, adjust QUEUE_MAX_PENALTY by 1111 and adjust
QUEUE_MIN_PENALTY by -11
- After 400 seconds, adjust QUEUE_MAX_PENALTY to 333 and adjust
QUEUE_MIN_PENALTY to 112
Rule: test3
- After 0 seconds, adjust QUEUE_MAX_PENALTY to 46546 and adjust
QUEUE_MIN_PENALTY to 4564
Rule: test_rule
- After 40 seconds, adjust QUEUE_MAX_PENALTY to 50 and adjust
QUEUE_MIN_PENALTY to 15
If you use RealTime, the queue rules will be always reloaded on a module
reload, even if the underlying file did not change. With the option disabled,
the rules will only be reloaded if the file was modified.
Review: https://reviewboard.asterisk.org/r/3607/
ASTERISK-23823 #close
Reported by: Michael K
patches:
app_queue.c_realtime_trunk.patch uploaded by Michael K (License 6621)
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This introduces stasis.conf and a mechanism to prevent certain message
types from being published. Internally, this works by preventing the
chosen message types from being created which ensures that those
message types can never be published. This patch also adjusts message
publishers such that message payloads are not created if the related
message type is not available.
ASTERISK-23943 #close
Review: https://reviewboard.asterisk.org/r/3823/
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@420124 65c4cc65-6c06-0410-ace0-fbb531ad65f3
The previous behavior was to simply set the accountcode of an outgoing
channel to the accountcode of the channel initiating the call. It was
done this way a long time ago to allow the accountcode set on the SIP/100
channel to be propagated to a local channel so the dialplan execution on
the Local;2 channel would have the SIP/100 accountcode available.
SIP/100 -> Local;1/Local;2 -> SIP/200
Propagating the SIP/100 accountcode to the local channels is very useful.
Without any dialplan manipulation, all channels in this call would have
the same accountcode.
Using dialplan, you can set a different accountcode on the SIP/200 channel
either by setting the accountcode on the Local;2 channel or by the Dial
application's b(pre-dial), M(macro) or U(gosub) options, or by the
FollowMe application's b(pre-dial) option, or by the Queue application's
macro or gosub options. Before Asterisk v12, the altered accountcode on
SIP/200 will remain until the local channels optimize out and the
accountcode would change to the SIP/100 accountcode.
Asterisk v1.8 attempted to add peeraccount support but ultimately had to
punt on the support. The peeraccount support was rendered useless because
of how the CDR code needed to unconditionally force the caller's
accountcode onto the peer channel's accountcode. The CEL events were thus
intentionally made to always use the channel's accountcode as the
peeraccount value.
With the arrival of Asterisk v12, the situation has improved somewhat so
peeraccount support can be made to work. Using the indicated example, the
the accountcode values become as follows when the peeraccount is set on
SIP/100 before calling SIP/200:
SIP/100 ---> Local;1 ---- Local;2 ---> SIP/200
acct: 100 \/ acct: 200 \/ acct: 100 \/ acct: 200
peer: 200 /\ peer: 100 /\ peer: 200 /\ peer: 100
If a channel already has an accountcode it can only change by the
following explicit user actions:
1) A channel originate method that can specify an accountcode to use.
2) The calling channel propagating its non-empty peeraccount or its
non-empty accountcode if the peeraccount was empty to the outgoing
channel's accountcode before initiating the dial. e.g., Dial and
FollowMe. The exception to this propagation method is Queue. Queue will
only propagate peeraccounts this way only if the outgoing channel does not
have an accountcode.
3) Dialplan using CHANNEL(accountcode).
4) Dialplan using CHANNEL(peeraccount) on the other end of a local
channel pair.
If a channel does not have an accountcode it can get one from the
following places:
1) The channel driver's configuration at channel creation.
2) Explicit user action as already indicated.
3) Entering a basic or stasis-mixing bridge from a peer channel's
peeraccount value.
You can specify the accountcode for an outgoing channel by setting the
CHANNEL(peeraccount) before using the Dial, FollowMe, and Queue
applications. Queue adds the wrinkle that it will not overwrite an
existing accountcode on the outgoing channel with the calling channels
values.
Accountcode and peeraccount values propagate to an outgoing channel before
dialing. Accountcodes also propagate when channels enter or leave a basic
or stasis-mixing bridge. The peeraccount value only makes sense for
mixing bridges with two channels; it is meaningless otherwise.
* Made peeraccount functional by changing accountcode propagation as
described above.
* Fixed CEL extracting the wrong ie value for the peeraccount. This was
done intentionally in Asterisk v1.8 when that version had to punt on
peeraccount.
* Fixed a few places dealing with accountcodes that were reading from
channels without the lock held.
AFS-65 #close
Review: https://reviewboard.asterisk.org/r/3601/
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@419520 65c4cc65-6c06-0410-ace0-fbb531ad65f3
During some performance testing of Asterisk with AGI, ARI, and lots of Local
channels, we noticed that there's quite a hit in performance during channel
creation and releasing to the dialplan (ARI continue). After investigating
the performance spike that occurs during channel creation, we discovered
that we create a lot of channel snapshots that are technically unnecessary.
This includes creating snapshots during:
* AGI execution
* Returning objects for ARI commands
* During some Local channel operations
* During some dialling operations
* During variable setting
* During some bridging operations
And more.
This patch does the following:
- It removes a number of fields from channel snapshots. These fields were
rarely used, were expensive to have on the snapshot, and hurt performance.
This included formats, translation paths, Log Call ID, callgroup, pickup
group, and all channel variables. As a result, AMI Status,
"core show channel", "core show channelvar", and "pjsip show channel" were
modified to either hit the live channel or not show certain pieces of data.
While this is unfortunate, the performance gain from this patch is worth
the loss in behaviour.
- It adds a mechanism to publish a cached snapshot + blob. A large number of
publications were changed to use this, including:
- During Dial begin
- During Variable assignment (if no AMI variables are emitted - if AMI
variables are set, we have to make snapshots when a variable is changed)
- During channel pickup
- When a channel is put on hold/unhold
- When a DTMF digit is begun/ended
- When creating a bridge snapshot
- When an AOC event is raised
- During Local channel optimization/Local bridging
- When endpoint snapshots are generated
- All AGI events
- All ARI responses that return a channel
- Events in the AgentPool, MeetMe, and some in Queue
- Additionally, some extraneous channel snapshots were being made that were
unnecessary. These were removed.
- The result of ast_hashtab_hash_string is now cached in stasis_cache. This
reduces a large number of calls to ast_hashtab_hash_string, which reduced
the amount of time spent in this function in gprof by around 50%.
#ASTERISK-23811 #close
Reported by: Matt Jordan
Review: https://reviewboard.asterisk.org/r/3568/
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In app_queue, device state changes arrive in event messages and
update the queue member status value. That value is checked in
get_member_status() to decide that the caller should leave when
there are no available members. Although event messages can be
delayed by other activity, there is no adverse affect by lagged
status except in one specific case: there is only one available
member, it was just rung, and leavewhenempty is enabled set for
ringing members. This change adds a direct check of the device
state only under this condition where the caller may be dropped
incorrectly, resolving this issue without affecting performance
of app_queue normally.
AST-1248 #close
Review: https://reviewboard.asterisk.org/r/3595/
Reported by: Thomas Arimont
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* Fixed ast_channel_publish_dial_forward() not locking the forwarded
channel when taking the channel snapshot.
* Fixed app_dial.c:do_forward() using the wrong channel to get the
original call forwarding string.
* Removed unnecessary locking when calling ast_channel_publish_dial() and
ast_channel_publish_dial_forward() in app_dial and app_queue. Holding
channel locks when calling ast_channel_publish_dial_forward() with a
forwarded channel could result in pausing the system while the stasis bus
completes processsing a forwarded channel subscription.
Review: https://reviewboard.asterisk.org/r/3451/
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Add an option to enable a periodic beep to be played into a call if it
is being recorded. If enabled, it uses the PERIODIC_HOOK() function
internally to play the 'beep' prompt into the call at a specified
interval. This option is provided for both Monitor() and
MixMonitor().
Review: https://reviewboard.asterisk.org/r/3424/
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@412427 65c4cc65-6c06-0410-ace0-fbb531ad65f3
Much needed was a way to assign id to objects on creation, and
much change was necessary to accomplish it. Channel uniqueids
and linkedids are split into separate string and creation time
components without breaking linkedid propgation. This allowed
the uniqueid to be specified by the user interface - and those
values are now carried through to channel creation, adding the
assignedids value to every function in the chain including the
channel drivers. For local channels, the second channel can be
specified or left to default to a ;2 suffix of first. In ARI,
bridge, playback, and snoop objects can also be created with a
specified uniqueid.
Along the way, the args order to allocating channels was fixed
in chan_mgcp and chan_gtalk, and linkedid is no longer lost as
masquerade occurs.
(closes issue ASTERISK-23120)
Review: https://reviewboard.asterisk.org/r/3191/
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Fixes typos of "transfered" instead of "transferred" in various code. Fixes incorrect gosub param help text for app_queue.
Fixes Asterisk man pages containing unquoted minus signs. Adds note about the "textsupport" option in sip.conf.sample.
(issue ASTERISK-23061)
(issue ASTERISK-23028)
(issue ASTERISK-23046)
(issue ASTERISK-23027)
(closes issue ASTERISK-23061)
(closes issue ASTERISK-23028)
(closes issue ASTERISK-23046)
(closes issue ASTERISK-23027)
Reported by: Eugene, Jeremy Laine, Denis Pantsyrev
Patches:
transferred.patch uploaded by Jeremy Laine (license 6561)
hyphen.patch uploaded by Jeremy Laine (license 6561)
sip.conf.sample.patch uploaded by Eugene (license 6360)
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Original commit message by mmichelson (asterisk 12 r403311):
"This adds channel locks around calls to create channel snapshots as well
as other functions which operate on a channel and then end up
creating a channel snapshot. Functions that expect the channel to be
locked prior to being called have had their documentation updated to
indicate such."
The above was initially committed and then reverted at r403398. The problem
was found to be in core_local.c in the publish_local_bridge_message function.
The ast_unreal_lock_all function locks and adds a reference to the returned
channels and while they were being unlocked they were not being unreffed when
no longer needed. Fixed by unreffing the channels.
Also in bridge.c a lock was obtained on "other->chan", but then an attempt was
made to unlock "other" and not the previously locked channel. Fixed by
unlocking "other->chan"
(closes issue ASTERISK-22709)
Reported by: John Bigelow
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This change adds an event for when an originated call is redirected to
another target. This event contains the original channel and the newly
created channel. If a stasis subscription exists on the original originated
channel for a stasis application then a new subscription will also be
created on the stasis application to the redirected channel. This allows
the application to follow the call path completely.
(closes issue ASTERISK-22719)
Reported by: Joshua Colp
Review: https://reviewboard.asterisk.org/r/3054/
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This adds channel locks around calls to create channel snapshots as well
as other functions which operate on a channel and then end up
creating a channel snapshot. Functions that expect the channel to be
locked prior to being called have had their documentation updated to
indicate such.
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If the first agent/member (via CLI "queue show") in a queue is "busy" (dnd,
circuit busy, etc...) and no agents answered then app_queue would crash.
This occurred because while the calling of agent(s) remained valid the channel
on "busy" agent would be set to NULL and then later dereferenced upon a second
"rna" function call. The original intention of the code is to have only valid
"call attempt" objects (channels != NULL) checked while attempting to call
agent(s). It does this by building a "call_next" list of valid "call attempt"
objects. In the case of the "busy" agent subsequent builds of the valid "call
attempt" list would sometimes include (the case mentioned above) an invalid
"call attempt" object.
The fix was to make sure the "call attempt" list was appropriately built on
every iteration. A NULL sanity check was also added at the original offending
spot of the crash just in case another one slipped by somehow.
(closes issue ASTERISK-22644)
Reported by: Marco Signorini
Review: https://reviewboard.asterisk.org/r/2983/
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The queue_log entry resulting from CLI "queue remove member" when
log_membername_as_agent is enabled is wrong. It always uses the interface
name instead of the member name in the queue_log entry.
* Get the queue member before removing it from the queue so the member
name is available for the queue_log entry.
(closes issue ASTERISK-21826)
Reported by: Oscar Esteve
Patches:
fix_membername.diff (license #6505) patch uploaded by Oscar Esteve
(modified to fix potential ref leak)
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The https://reviewboard.asterisk.org/r/2888/ review changes manager to not
subscribe to stasis when it is disabled for performance reasons. When
manager is disabled app_queue and res_agi decline to load and fail to
clean up what they have already allocated.
* Made app_queue and res_agi clean up allocated resources when they
decline to load.
* Made app_queue and res_agi use their own subscriptions to the stasis
topics instead of borrowing manager's message router structure
inappropriately.
(closes issue ASTERISK-22604)
Reported by: rmudgett
Review: https://reviewboard.asterisk.org/r/2902/
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Commit r62462 added two extra fields for logging "the original position the
caller entered the queue at, and the amount of time the caller was waiting in
the queue." But when r75969 was merged from 1.4 into trunk (r75977), these two
fields disappeared. Those two extra fields were not logged in 1.4 and when the
patch was merged, those fields went away.
Therefore, this is a regression and was caught by the reporter because he was
reading the awesome "Asterisk: The Definitive Guide" book.
(closes issue ASTERISK-22197)
Reported by: Dalius M.
Tested by: Dalius M.
Patches:
asterisk-22197-q-log-exitwithkey.diff
uploaded by Michael L. Young (license 5026)
Review: https://reviewboard.asterisk.org/r/2901/
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r399887 | dlee | 2013-09-26 10:41:47 -0500 (Thu, 26 Sep 2013) | 1 line
Minor performance bump by not allocate manager variable struct if we don't need it
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r400138 | dlee | 2013-09-30 10:24:00 -0500 (Mon, 30 Sep 2013) | 23 lines
Stasis performance improvements
This patch addresses several performance problems that were found in
the initial performance testing of Asterisk 12.
The Stasis dispatch object was allocated as an AO2 object, even though
it has a very confined lifecycle. This was replaced with a straight
ast_malloc().
The Stasis message router was spending an inordinate amount of time
searching hash tables. In this case, most of our routers had 6 or
fewer routes in them to begin with. This was replaced with an array
that's searched linearly for the route.
We more heavily rely on AO2 objects in Asterisk 12, and the memset()
in ao2_ref() actually became noticeable on the profile. This was
#ifdef'ed to only run when AO2_DEBUG was enabled.
After being misled by an erroneous comment in taskprocessor.c during
profiling, the wrong comment was removed.
Review: https://reviewboard.asterisk.org/r/2873/
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r400178 | dlee | 2013-09-30 13:26:27 -0500 (Mon, 30 Sep 2013) | 24 lines
Taskprocessor optimization; switch Stasis to use taskprocessors
This patch optimizes taskprocessor to use a semaphore for signaling,
which the OS can do a better job at managing contention and waiting
that we can with a mutex and condition.
The taskprocessor execution was also slightly optimized to reduce the
number of locks taken.
The only observable difference in the taskprocessor implementation is
that when the final reference to the taskprocessor goes away, it will
execute all tasks to completion instead of discarding the unexecuted
tasks.
For systems where unnamed semaphores are not supported, a really
simple semaphore implementation is provided. (Which gives identical
performance as the original taskprocessor implementation).
The way we ended up implementing Stasis caused the threadpool to be a
burden instead of a boost to performance. This was switched to just
use taskprocessors directly for subscriptions.
Review: https://reviewboard.asterisk.org/r/2881/
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r400180 | dlee | 2013-09-30 13:39:34 -0500 (Mon, 30 Sep 2013) | 28 lines
Optimize how Stasis forwards are dispatched
This patch optimizes how forwards are dispatched in Stasis.
Originally, forwards were dispatched as subscriptions that are invoked
on the publishing thread. This did not account for the vast number of
forwards we would end up having in the system, and the amount of work it
would take to walk though the forward subscriptions.
This patch modifies Stasis so that rather than walking the tree of
forwards on every dispatch, when forwards and subscriptions are changed,
the subscriber list for every topic in the tree is changed.
This has a couple of benefits. First, this reduces the workload of
dispatching messages. It also reduces contention when dispatching to
different topics that happen to forward to the same aggregation topic
(as happens with all of the channel, bridge and endpoint topics).
Since forwards are no longer subscriptions, the bulk of this patch is
simply changing stasis_subscription objects to stasis_forward objects
(which, admittedly, I should have done in the first place.)
Since this required me to yet again put in a growing array, I finally
abstracted that out into a set of ast_vector macros in
asterisk/vector.h.
Review: https://reviewboard.asterisk.org/r/2883/
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r400181 | dlee | 2013-09-30 13:48:57 -0500 (Mon, 30 Sep 2013) | 28 lines
Remove dispatch object allocation from Stasis publishing
While looking for areas for performance improvement, I realized that an
unused feature in Stasis was negatively impacting performance.
When a message is sent to a subscriber, a dispatch object is allocated
for the dispatch, containing the topic the message was published to, the
subscriber the message is being sent to, and the message itself.
The topic is actually unused by any subscriber in Asterisk today. And
the subscriber is associated with the taskprocessor the message is being
dispatched to.
First, this patch removes the unused topic parameter from Stasis
subscription callbacks.
Second, this patch introduces the concept of taskprocessor local data,
data that may be set on a taskprocessor and provided along with the data
pointer when a task is pushed using the ast_taskprocessor_push_local()
call. This allows the task to have both data specific to that
taskprocessor, in addition to data specific to that invocation.
With those two changes, the dispatch object can be removed completely,
and the message is simply refcounted and sent directly to the
taskprocessor.
Review: https://reviewboard.asterisk.org/r/2884/
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app_queue currently attempts to handle Local channel optimizations in an effort
to provide accurate information in Stasis messages (and their corresponding
AMI events) as well as the Queue log. Sometimes, however, things don't go as
planned.
Consider the following scenario:
SIP/foo <-> L;1 <-> L;2 <-> SIP/agent
SIP/agent answers, triggering a Local channel optimization. app_queue will
normally do the following:
* Listen for the Local optimization events and update our agent accordingly
to SIP/agent in the queue log and messages
* When we get a hangup, publish the AgentComplete event based on our
information (SIP/foo and SIP/agent)
However, as with all things that depend on sanity from something as capricious
as Local channels, things can go wrong:
(1) SIP/agent immediately hangs up upon answering. This triggers a race
condition between termination messages coming from SIP/agent and the
ongoing Local channel optimization messages. (Note that this can also
occur with SIP/foo)
(2) In a race condition, Asterisk can (rarely) deliver the hangup messages
prior to the Local channel optimization.
In that case, the messages *may* arrive to app_queue in the following order:
* Hangup SIP/Agent
* Hangup SIP/foo
* Optimize L;1/L;2
* Hangup L;2
* Hangup L;1
When app_queue receives the hangup of the agent or the caller, it will attempt
to publish the AgentComplete event. However, it now has a problem - it thinks
its agent is the ;1 side of the Local channel, as it never received the
optimization event. At the same time, that channel is already gone. This
results in getting NULL from the Stasis cache. What's more, we can't really
wait for the optimization message, as we are currently handling the hangup
of the channel that the optimization event would tell us to use.
This patch modifies the behavior in app_queue such that, since we still have a
lot of pertinent queue information (interface, queue name, etc.), we now raise
the event with what information we know. The channels involved now may or may
not be present. Users will still at least get the "AgentComplete" event, which
"completes" the known Agent information.
Review: https://reviewboard.asterisk.org/r/2878/
(closes issue ASTERISK-22507)
Reported by: Richard Mudgett
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If the channel variable MONITOR_EXEC is set, app_queue will pass the specified
execution parameters to the MixMonitor application when a queue is recorded.
If that channel variable is not set, the buffer that holds the escaped value
was not being initialized to NULL, and so would be passed to the MixMonitor
application with garbage. Hilarity ensued as app_mixmonitor attempted to
execute gobeldy-gook.
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r397921 | mmichelson | 2013-08-29 10:42:10 -0500 (Thu, 29 Aug 2013) | 6 lines
Resolve assumptions that bridge snapshots would be non-NULL for transfer stasis events.
Attempting to transfer an unbridged call would result in crashes in either CEL code or
in the conversion to AMI messages.
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r397922 | mmichelson | 2013-08-29 10:42:29 -0500 (Thu, 29 Aug 2013) | 3 lines
Remove extra debug message.
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This essentially makes app_queue usable again. From reviewboard:
* Reporting of transfers and call completion is done by creating stasis
subscriptions and listening for specific events in order to determine
when the call is finished (either via a transfer or hangup).
* Dial end messages have been added where they were previously missing.
* Queue stats are properly being updated again once calls have finished.
* AgentComplete stasis messages and AMI events are now occurring again.
* Mixmonitor starting has been factored into its own function and uses the
Mixmonitor API now instead of using ast_pbx_run()
In addition to the changes in app_queue, there are several supplementary changes as well:
* Queue logging now differentiates between attended and blind transfers. A
note about this is in the CHANGES file.
* Local channel optimization events now report more information. This
includes which of the two local channels involved is the destination of
the optimization, the channel that is replacing the destination local channel,
and an identifier so that begin and end events can be matched to each other.
The end events are now sent whether the optimization was successful or not and
includes an indicator of whether the optimization was successful.
* Changes were made to features and bridging_basic so that additional flags may
be set on a bridge. This is necessary because the queue requires that its
bridge only allows move-swap local channel optimizations into the bridge.
(closes issue ASTERISK-21517)
Reported by Matt Jordan
(closes issue ASTERISK-21943)
Reported by Matt Jordan
Review: https://reviewboard.asterisk.org/r/2694
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@397451 65c4cc65-6c06-0410-ace0-fbb531ad65f3
Queue members who happen to be in multiple queues at the same time may not
have any wrap up time. This problem occurred due to a code change in Asterisk
11.3.0 that unified device state tracking of Queue members in multiple
Queues (which fixed some other problems, but unfortunately caused this one).
This patch fixes the behavior by having the is_member_available function
check the queue's wrap up time and the time of the member's last call, such
that for a particular queue, the member won't be considered available if their
last call is within the wrap up time.
(closes issue ASTERISK-22189)
Reported by: Tony Lewis
Tested by: Tony Lewis
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This removes unused code, event types, IE pltypes, and event IE types
where possible and makes several functions private that were once
public. This includes a renumbering of the remaining event and IE types
which breaks binary compatibility with previous versions. The last
remaining consumers of the old event system (or parts thereof) are
main/security_events.c, res/res_security_log.c, tests/test_cel.c,
tests/test_event.c, main/cel.c, and the CEL backends.
Review: https://reviewboard.asterisk.org/r/2703/
(closes issue ASTERISK-22139)
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@396887 65c4cc65-6c06-0410-ace0-fbb531ad65f3
The rna() routine will raise a Stasis message involving both the caller and the
agent. This doesn't work so well if we already hung up the agent channel, as
the channel doesn't quite exist. Not surprisingly, this will crash. This patch
properly runs the rna subroutine (performing all of the Ring-No-Answer logic)
prior to hanging up the agent channel.
(closes issue ASTERISK-22258)
Reported by: Kiril Valchev
Tested by: Kiril Valchev
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@396365 65c4cc65-6c06-0410-ace0-fbb531ad65f3
This patch adds the ability in Queue to raise a hint when a member's paused
state changes. The hint uses the form 'Queue:{queue_name}_pause_{member_name}',
where {queue_name} and {member_name} are the name of the queue and the name
of the member to subscribe to, respectively.
For example: exten => 8501,hint,Queue:sales_pause_mark.
Members will show as In Use when paused.
Note that the format of the queue pause hint was changed slightly from what
is on the issue to accomodate suggestion on the code review.
Review: https://reviewboard.asterisk.org/r/2254
(closes issue ASTERISK-20842)
Reported by: Philippe Lindheimer
patches:
qpause-10-378206.diff uploaded by Philippe Lindheimer (license 5519)
qpause-11-378206.diff uploaded by Philippe Lindheimer (license 5519)
qpause-trunk-378206.diff uploaded by Philippe Lindheimer (license 5519)
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@396010 65c4cc65-6c06-0410-ace0-fbb531ad65f3
This prevents XML documentation duplication by expanding channel and
bridge snapshot tags into channel and bridge snapshot parameter sets
with a given prefix or defaulting to no prefix. This also prevents
documentation from becoming fractured and out of date by keeping all
variations of the documentation in template form such that it only
needs to be updated once and keeps maintenance to a minimum.
Review: https://reviewboard.asterisk.org/r/2708/
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@395985 65c4cc65-6c06-0410-ace0-fbb531ad65f3
This patch renames the bridging* files to bridge*. This may seem pedantic
and silly, but it fits better in line with current Asterisk naming conventions:
* channel is not "channeling"
* monitor is not "monitoring"
etc.
A bridge is an object. It is a first class citizen in Asterisk. "Bridging" is
the act of using a bridge on a set of channels - and the API that fulfills that
role is more than just the action.
(closes issue ASTERISK-22130)
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@395378 65c4cc65-6c06-0410-ace0-fbb531ad65f3
This adds CEL support for blind and attended transfers and call pickup.
During the course of adding this functionality I noticed that
CONF_ENTER, CONF_EXIT, and BRIDGE_TO_CONF events are particularly
useless without a bridge identifier, so I added that as well.
This adds tests for blind transfers, several types of attended
transfers, and call pickup.
The extra field in CEL records now consists of a JSON blob whose fields
are defined on a per-event basis.
Review: https://reviewboard.asterisk.org/r/2658/
(closes issue ASTERISK-21565)
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@394858 65c4cc65-6c06-0410-ace0-fbb531ad65f3
When QUEUE_MEMBER is used and the member specified is not in the queue,
Asterisk provides an ERROR message that indicates that the option specified
is not valid. This patch now properly displays an ERROR message that the
member is not in the queue if an interface is specified.
(closes issue ASTERISK-21980)
Reported by: Avraam David
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This change removes AST_CEL_BRIDGE_UPDATE since it should no longer be
used because masquerade situations are now accounted for in other ways.
This also refactors usage of AST_CEL_FORWARD to be produced by a Dial
message which has been extended with a "forward" field.
(closes issue ASTERISK-21566)
Review: https://reviewboard.asterisk.org/r/2635/
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@392829 65c4cc65-6c06-0410-ace0-fbb531ad65f3
This patch is the initial push to update Asterisk's CDR engine for the new
bridging framework. This patch guts the existing CDR engine and builds the new
on top of messages coming across Stasis. As changes in channel state and bridge
state are detected, CDRs are built and dispatched accordingly. This
fundamentally changes CDRs in a few ways.
(1) CDRs are now *very* reflective of the actual state of channels and bridges.
This means CDRs track well with what an actual channel is doing - which
is useful in transfer scenarios (which were previously difficult to pin
down). It does, however, mean that CDRs cannot be 'fooled'. Previous
behavior in Asterisk allowed for CDR applications, channels, and other
properties to be spoofed in parts of the code - this no longer works.
(2) CDRs have defined behavior in multi-party scenarios. This behavior will not
be what everyone wants, but it is a defined behavior and as such, it is
predictable.
(3) The CDR manipulation functions and applications have been overhauled. Major
changes have been made to ResetCDR and ForkCDR in particular. Many of the
options for these two applications no longer made any sense with the new
framework and the (slightly) more immutable nature of CDRs.
There are a plethora of other changes. For a full description of CDR behavior,
see the CDR specification on the Asterisk wiki.
(closes issue ASTERISK-21196)
Review: https://reviewboard.asterisk.org/r/2486/
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@391947 65c4cc65-6c06-0410-ace0-fbb531ad65f3
In r386792, the ability to play prompts to the first caller in a call queue was
added. While this is arguably a bug fix for those who expect the first caller
to continue receiving prompts while the agent is dialed, it has the side effect
of preventing the first caller from hearing the agent immediately upon
bridging. This may not be a problem for those who really want this option, but
for those who didn't care whether or not the first caller in queue heard their
position, it was an issue.
This patch disables the ability for the first caller in the queue to hear
prompts and adds a new option, announce-to-first-user, to queues.conf. Those
who the behavior can enable it by setting this value to True.
Note that if we ever implement the ability to have the prompts be stopped
upon bridging, this option can be removed.
(closes issue ASTERISK-21782)
Reported by: Remi Quezada
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Breaks many things until they can be reworked. A partial list:
chan_agent
chan_dahdi, chan_misdn, chan_iax2 native bridging
app_queue
COLP updates
DTMF attended transfers
Protocol attended transfers
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@389378 65c4cc65-6c06-0410-ace0-fbb531ad65f3
In r388005, macros were introduced to consistently define message
types. This added an assert if a message type was used either before
it was initialized or after it had been cleaned up. It turns out that
this assertion fires during shutdown.
This actually exposed a hidden shutdown ordering problem. Since
unsubscribing is asynchronous, it's possible that the message types
used by the subscription could be freed before the final message of
the subscription was processed.
This patch adds stasis_subscription_join(), which blocks until the
last message has been processed by the subscription. Since joining was
most commonly done right after an unsubscribe, a
stasis_unsubscribe_and_join() convenience function was also added.
Similar functions were also added to the stasis_caching_topic and
stasis_message_router, since they wrap subscriptions and have similar
problems.
Other code in trunk was refactored to join() where appropriate, or at
least verify that the subscription was complete before being
destroyed.
Review: https://reviewboard.asterisk.org/r/2540
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@389011 65c4cc65-6c06-0410-ace0-fbb531ad65f3
When the "ignorebusy" setting was deprecated, we added some code to allow us to
be compatible with older setups that are still using the "ignorebusy" setting
instead of "ringinuse". We set a char *variable with the column name to use,
which helps the realtime functions to use the correct column in their SQL
queries. When "persistentmembers" is enabled, we are not setting this variable
before the realtime functions were called to load members. This results in the
variable being NULL and therefore causing a segfault when loading members during
the module's process of loading.
The solution was to move the code that sets that variable to be before these
realtime functions are called during the loading of the module.
(closes issue ASTERISK-21738)
Reported by: JoshE
Tested by: JoshE
Patches:
asterisk-21738-rt-ringinuse-field-not-set.diff
uploaded by Michael L. Young (license 5026)
Review: https://reviewboard.asterisk.org/r/2499/
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git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@388110 65c4cc65-6c06-0410-ace0-fbb531ad65f3
In the move from Asterisk's event system to Stasis, this makes
distributed device state aggregation always-on, removes unnecessary
task processors where possible, and collapses aggregate and
non-aggregate states into a single cache for ease of retrieval. This
also removes an intermediary step in device state aggregation.
Review: https://reviewboard.asterisk.org/r/2389/
(closes issue ASTERISK-21101)
Patch-by: Kinsey Moore <kmoore@digium.com>
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@385860 65c4cc65-6c06-0410-ace0-fbb531ad65f3
The core module related to coloring terminal output was old and needed
some love. The main thing here was an attempt to get rid of the
obscene number of stack-local buffers that were allocated for no other
reason than to colorize some output. Instead, this uses a simple trick
to allocate several buffers within threadlocal storage, then
automatically rotates between them, so that you can make multiple calls
to the colorization routine within one function and not need to
allocate multiple buffers.
Review: https://reviewboard.asterisk.org/r/2241/
Patches:
bug.patch uploaded by Tilghman Lesher
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@381448 65c4cc65-6c06-0410-ace0-fbb531ad65f3
When ringinuse=no queue members can receive more than one call if these
calls happen at nearly the same time.
* Fix so a queue member does not receive more than one call from a queue.
NOTE: This fix does not prevent multiple calls to a member if the member
is in more than one queue.
* Did some refactoring to eliminate some code redundancy.
(issue ASTERISK-16115)
Reported by: nik600
Patches:
jira_asterisk_16115_single_q_v1.8.patch (license #5621) patch uploaded by rmudgett
Modified
* Revert the -r341580 and -r341599 changes adding the queues.conf
check_state_unknown option as it was added in an attempt to fix this
problem. The fix did not need to be optional. The fix should not have
tried to explicitly set the device state. Setting the device state by
something other than the device introduces a race condition. I also could
not see how the change would be effective other than delaying the
app_queue code long enough for the device state to propagate to app_queue.
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When the "h" extension is present within the context of the queue, all calls
are being reported COMPLETECALLER even when the agent is hanging up the call.
This patch checks to see if the agent hung-up or not instead of only relying on
checking if the queue (caller) channel hung-up or not. It would appear that
having the h extension in the mix, the pbx goes to the h extension,
"hanging-up" the queue channel and triggering the reporting of COMPLETECALLER.
(closes issue ASTERISK-20743)
Reported by: call
Tested by: call, Michael L. Young
Patches:
asterisk-20743-q-cmplt-caller.diff
uploaded by Michael L. Young (license 5026)
Review: https://reviewboard.asterisk.org/r/2256/
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Asterisk maintains an internal cache for devices in the event subsystem. The
device state cache holds the state of each device known to Asterisk, such that
consumers of device state information can query for the last known state for
a particular device, even if it is not part of an active call. The concept of
a device in Asterisk can include entities that do not have a physical
representation. One way that this occurred was when anonymous calls are allowed
in Asterisk. A device was automatically created and stored in the cache for
each anonymous call that occurred; this was possible in the SIP and IAX2
channel drivers and through channel drivers that utilized the
res_jabber/res_xmpp resource modules (Gtalk, Jingle, and Motif). These devices
are never removed from the system, allowing anonymous calls to potentially
exhaust a system's resources.
This patch changes the event cache subsystem and device state management to
no longer cache devices that are not associated with a physical entity.
(issue ASTERISK-20175)
Reported by: Russell Bryant, Leif Madsen, Joshua Colp
Tested by: kmoore
patches:
event-cachability-3.diff uploaded by jcolp (license 5000)
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With the option ringinuse=no set, the patch committed for ASTERISK-16115
causes non-SIP queue members to never be called because the device state
is checked after a channel is created to determine if the member is busy.
These queue members always get the "Member %s is busy, cannot dial"
message.
Most channel drivers other than chan_sip use the default device state
handling. The default device-state state is considered in use or unknown
if the channel exists or not respectively.
(closes issue ASTERISK-20801)
Reported by: rmudgett
Patches:
jira_asterisk_16115_revert_r370418_v1.8.patch (license #5621) patch uploaded by rmudgett
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r375993 | mmichelson | 2012-11-07 11:01:13 -0600 (Wed, 07 Nov 2012) | 30 lines
Fix misuses of timeouts throughout the code.
Prior to this change, a common method for determining if a timeout
was reached was to call a function such as ast_waitfor_n() and inspect
the out parameter that told how many milliseconds were left, then use
that as the input to ast_waitfor_n() on the next go-around.
The problem with this is that in some cases, submillisecond timeouts
can occur, resulting in the out parameter not decreasing any. When this
happens thousands of times, the result is that the timeout takes much
longer than intended to be reached. As an example, I had a situation where
a 3 second timeout took multiple days to finally end since most wakeups
from ast_waitfor_n() were under a millisecond.
This patch seeks to fix this pattern throughout the code. Now we log the
time when an operation began and find the difference in wall clock time
between now and when the event started. This means that sub-millisecond timeouts
now cannot play havoc when trying to determine if something has timed out.
Part of this fix also includes changing the function ast_waitfor() so that it
is possible for it to return less than zero when a negative timeout is given
to it. This makes it actually possible to detect errors in ast_waitfor() when
there is no timeout.
(closes issue ASTERISK-20414)
reported by David M. Lee
Review: https://reviewboard.asterisk.org/r/2135/
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r375994 | mmichelson | 2012-11-07 11:08:44 -0600 (Wed, 07 Nov 2012) | 3 lines
Remove some debugging that accidentally made it in the last commit.
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When a caller enters a queue and no queue member answers the call, the current
behaviour can be a little odd depending on the paused status of the queue
members. If any queue member is paused, but not all, the CDR disposition
will be BUSY. If all queue members are paused, then the CDR disposition is
based instead on the disposition of the call prior to entering the Queue.
This patch modifies the behaviour in the following ways:
* If no queue members are paused, the CDR disposition is whatever the
disposition was prior to going into Queue. If the call was answered this
will be ANSWERED; otherwise, it is NO ANSWER.
* If some queue members are pused, the CDR result is NO ANSWER. (This is a
change in behaviour, as the result would previously have been BUSY)
* If all queue members are paused, the CDR result is whatever the result was
prior to going into Queue. This is the same as the behaviour prior to this
patch.
* If the caller hangs up, times out, or presses '*' with the 'h' option, the
CDR disposition is again not set and is dependent on whether or not the
caller was Answered prior to entering Queue.
This patch was based on one provided by Thomas Arimont, but has been modified
to accomodate findings by the reviewers.
Review: https://reviewboard.asterisk.org/r/2064/
(closes issue AST-906)
Reported by: Thomas Arimont
(closes issue ASTERISK-17776)
Reported by: Attila Megyeri
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@375416 65c4cc65-6c06-0410-ace0-fbb531ad65f3
Update and extend the configuration_file group and enable linking to the application. Update title that was left behind many years ago.
(issue ASTERISK-20259)
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@375004 65c4cc65-6c06-0410-ace0-fbb531ad65f3
Party A calls Party B
Party B puts Party A on hold.
Party B calls a queue.
Ringing queue member D sees Party B identification.
Party B transfers Party A to the queue.
Queue member D does not get a connected line update for Party A.
Queue member D answers the call and still sees Party B information.
However, if Party A later transfers the call to Party C then queue member
D gets a connected line update for Party C.
* Made pass connected line updates from the caller to queue members while
the queue members are ringing.
(closes issue AST-1017)
Reported by: Thomas Arimont
(closes issue ABE-2886)
Reported by: Thomas Arimont
Tested by: rmudgett
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Greenlight in #asterisk brought up that he was receiving an error message "Could
not create persistent member string, out of space" when running app_queue in
Asterisk 10. dump_queue_members() made an assumption that 8K would be enough to
store the generated string, but with queues that have large member lists this is
not always the case. This patch removes the limitation and uses ast_str instead
of a fixed sized buffer.
The complicating factor comes from the fact that ast_db_get requires a buffer
and buffer size argument, which doesn't let us pull back more than what we pass
in, so I introduced a new ast_db_get_allocated() which returns an ast_strdup()'d
copy of the value from astdb.
As an aside, I did some testing on the maximum size of data that we can store in
the BDB library we distribute and was able to store a 10MB string and retrieve
it with no problems, so I feel this is a safe patch.
Review: https://reviewboard.asterisk.org/r/2136/
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Merged revisions 374108 from http://svn.asterisk.org/svn/asterisk/branches/1.8
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Merged revisions 374135 from http://svn.asterisk.org/svn/asterisk/branches/10
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Merged revisions 374150 from http://svn.asterisk.org/svn/asterisk/branches/11
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@374151 65c4cc65-6c06-0410-ace0-fbb531ad65f3
Fix previously untested senarios;
1). On queue initialisation set queue_avail devstate to INUSE.
Previously was unavailable, which indicated an agent was available.
2). When removing members, if there are no other members available, set queue_avail to INUSE.
Previously, if a member interface had become 'unavailable', they were never going to be removed, particularly when persistant queues is enabled.
3). When adding a member, check that they are available, if they are set queue_avail to NOT_INUSE.
Previously on reloaded, members may have been 'unavailable'.
4). When pausing or unpausing a member, set appropriate queue availability.
alecdavis (license 585)
Reported by: Alec Davis
Tested by: alecdavis
Review: https://reviewboard.asterisk.org/r/2129/
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Merged revisions 373804 from http://svn.asterisk.org/svn/asterisk/branches/11
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@373805 65c4cc65-6c06-0410-ace0-fbb531ad65f3
* Whitespace, doc-blocks, spelling, case, missing and incorrect tags.
* Add cleanup to Makefile for the Doxygen configuration update
* Start updating Doxygen configuration for cleaner output
* Enable inclusion of configuration files into documentation
* remove mantisworkflow...
* update documentation README
* Add markup to Tilghman's email and talk with him about updating his email, he knows...
* no code changes on this commit other than the mentioned Makefile change
(issue ASTERISK-20259)
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@373384 65c4cc65-6c06-0410-ace0-fbb531ad65f3
Sean Bright
Sebastian Gutierrez
kkm
zuul
Martin Tomec
Joshua Colp
Martin Tomec
Corey Farrell
Leandro Dardini
Richard Mudgett
Etienne Lessard
Matt Jordan
Timo Teräs
Alexei Gradinari
Mark Michelson
DarkS
Kevin Harwell
ibercom
Rodrigo Ramírez Norambuena
Carlos Oliva
Alec Davis
Rodrigo Ramírez Norambuena
Ivan Poddubny
Walter Doekes
Kinsey Moore
Scott Griepentrog
Russell Bryant
Rusty Newton
David M. Lee
Michael L. Young
Jason Parker
Olle Johansson
Jonathan Rose
Andrew Latham
Sean Bright