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@ -1,7 +1,7 @@
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/*
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* Asterisk -- A telephony toolkit for Linux.
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*
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* True call queues
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* True call queues with optional send URL on answer
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*
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* Copyright (C) 1999, Mark Spencer
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*
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@ -23,6 +23,7 @@
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#include <asterisk/parking.h>
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#include <asterisk/musiconhold.h>
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#include <asterisk/cli.h>
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#include <asterisk/manager.h> /* JDG */
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#include <asterisk/config.h>
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#include <stdlib.h>
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#include <errno.h>
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@ -47,7 +48,7 @@ static char *app = "Queue";
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static char *synopsis = "Queue a call for a call queue";
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static char *descrip =
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" Queue(queuename[|timeout[|options]]):\n"
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" Queue(queuename[|options[|URL][|announceoverride]]):\n"
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"Queues an incoming call in a particular call queue as defined in queues.conf.\n"
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" This application returns -1 if the originating channel hangs up, or if the\n"
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"call is bridged and either of the parties in the bridge terminate the call.\n"
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@ -58,7 +59,9 @@ static char *descrip =
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" 'd' -- data-quality (modem) call (minimum delay).\n"
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" 'H' -- allow caller to hang up by hitting *.\n"
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" In addition to transferring the call, a call may be parked and then picked\n"
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"up by another user.\n";
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"up by another user.\n"
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" The optionnal URL will be sent to the called party if the channel supports\n"
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"it.\n";
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/* We define a customer "local user" structure because we
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use it not only for keeping track of what is in use but
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@ -81,7 +84,7 @@ struct queue_ent {
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struct ast_call_queue *parent; /* What queue is our parent */
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char moh[80]; /* Name of musiconhold to be used */
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char announce[80]; /* Announcement to play */
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char context[80]; /* Announcement to play */
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char context[80]; /* Context when user exits queue */
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int pos; /* Where we are in the queue */
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time_t start; /* When we started holding */
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struct ast_channel *chan; /* Our channel */
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@ -152,6 +155,9 @@ static int join_queue(char *queuename, struct queue_ent *qe)
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strncpy(qe->context, q->context, sizeof(qe->context));
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q->count++;
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res = 0;
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manager_event(EVENT_FLAG_CALL, "Join",
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"Queue: %s\r\nPosition: %d\r\n", q->name, qe->pos );
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}
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ast_pthread_mutex_unlock(&q->lock);
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break;
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@ -205,6 +211,8 @@ static void leave_queue(struct queue_ent *qe)
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return;
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ast_pthread_mutex_lock(&q->lock);
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/* Take us out of the queue */
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manager_event(EVENT_FLAG_CALL, "Leave",
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"Queue: %s\r\n", q->name );
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prev = NULL;
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cur = q->head;
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while(cur) {
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@ -397,7 +405,7 @@ static int wait_our_turn(struct queue_ent *qe)
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return res;
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}
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static int try_calling(struct queue_ent *qe, char *options)
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static int try_calling(struct queue_ent *qe, char *options, char *announceoverride, char *url)
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{
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struct member *cur;
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struct localuser *outgoing=NULL, *tmp = NULL;
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@ -408,10 +416,15 @@ static int try_calling(struct queue_ent *qe, char *options)
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char restofit[AST_MAX_EXTENSION];
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char *newnum;
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struct ast_channel *peer;
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int res = 0;
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int res = 0, bridge = 0;
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char *announce = NULL;
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/* Hold the lock while we setup the outgoing calls */
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ast_pthread_mutex_lock(&qe->parent->lock);
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cur = qe->parent->members;
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if (strlen(qe->announce))
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announce = qe->announce;
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if (announceoverride && strlen(announceoverride))
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announce = announceoverride;
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while(cur) {
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/* Get a technology/[device:]number pair */
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tmp = malloc(sizeof(struct localuser));
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@ -432,6 +445,10 @@ static int try_calling(struct queue_ent *qe, char *options)
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if (strchr(options, 'H'))
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tmp->allowdisconnect = 1;
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}
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if (url) {
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ast_log(LOG_DEBUG, "Queue with URL=%s_\n", url);
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} else
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ast_log(LOG_DEBUG, "Simple queue (no URL)\n");
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strncpy(numsubst, cur->loc, sizeof(numsubst)-1);
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/* If we're dialing by extension, look at the extension to know what to dial */
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@ -539,9 +556,10 @@ static int try_calling(struct queue_ent *qe, char *options)
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/* Stop music on hold */
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ast_moh_stop(qe->chan);
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outgoing = NULL;
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if (strlen(qe->announce)) {
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if (announce) {
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int res2;
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res2 = ast_streamfile(peer, qe->announce, peer->language);
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res2 = ast_streamfile(peer, announce, peer->language);
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/* XXX Need a function to wait on *both* streams XXX */
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if (!res2)
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res2 = ast_waitstream(peer, "");
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else
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@ -575,8 +593,15 @@ static int try_calling(struct queue_ent *qe, char *options)
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}
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/* Drop out of the queue at this point, to prepare for next caller */
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leave_queue(qe);
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res = ast_bridge_call(qe->chan, peer, allowredir, allowdisconnect);
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/* JDG: sendurl */
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if( url && strlen(url) && ast_channel_supports_html(peer) ) {
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ast_log(LOG_DEBUG, "app_queue: sendurl=%s.\n", url);
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ast_channel_sendurl( peer, url );
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} /* /JDG */
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bridge = ast_bridge_call(qe->chan, peer, allowredir, allowdisconnect);
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ast_hangup(peer);
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if( bridge == 0 ) res=1; /* JDG: bridge successfull, leave app_queue */
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else res = bridge; /* bridge error, stay in the queue */
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}
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out:
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hanguptree(outgoing, NULL);
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@ -616,12 +641,14 @@ static int queue_exec(struct ast_channel *chan, void *data)
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char *queuename;
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char info[512];
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char *options = NULL;
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char *url = NULL;
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char *announceoverride = NULL;
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/* Our queue entry */
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struct queue_ent qe;
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if (!data) {
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ast_log(LOG_WARNING, "Queue requires an argument (queuename|optional timeout)\n");
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ast_log(LOG_WARNING, "Queue requires an argument (queuename|optional timeout|optional URL)\n");
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return -1;
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}
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@ -635,9 +662,20 @@ static int queue_exec(struct ast_channel *chan, void *data)
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if (options) {
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*options = '\0';
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options++;
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url = strchr(options, '|');
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if (url) {
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*url = '\0';
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url++;
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announceoverride = strchr(url, '|');
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if (announceoverride) {
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*announceoverride = '\0';
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announceoverride++;
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}
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}
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}
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}
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printf("queue: %s, options: %s, url: %s, announce: %s\n",
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queuename, options, url, announceoverride);
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/* Setup our queue entry */
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memset(&qe, 0, sizeof(qe));
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qe.chan = chan;
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@ -662,7 +700,7 @@ static int queue_exec(struct ast_channel *chan, void *data)
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}
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if (!res) {
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for (;;) {
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res = try_calling(&qe, options);
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res = try_calling(&qe, options, announceoverride, url);
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if (res)
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break;
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res = wait_a_bit(&qe);
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@ -864,6 +902,13 @@ static int queues_show(int fd, int argc, char **argv)
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return RESULT_SUCCESS;
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}
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/* JDG: callback to display queues status in manager */
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static int manager_queues_show( struct mansession *s, struct message *m )
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{
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char *a[] = { "show", "queues" };
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return queues_show( s->fd, 2, a );
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} /* /JDG */
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static char show_queues_usage[] =
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"Usage: show queues\n"
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" Provides summary information on call queues.\n";
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@ -872,12 +917,11 @@ static struct ast_cli_entry cli_show_queues = {
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{ "show", "queues", NULL }, queues_show,
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"Show status of queues", show_queues_usage, NULL };
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int unload_module(void)
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{
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STANDARD_HANGUP_LOCALUSERS;
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ast_cli_unregister(&cli_show_queues);
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ast_manager_unregister( "Queues" );
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return ast_unregister_application(app);
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}
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@ -885,8 +929,10 @@ int load_module(void)
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{
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int res;
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res = ast_register_application(app, queue_exec, synopsis, descrip);
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if (!res)
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if (!res) {
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ast_cli_register(&cli_show_queues);
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ast_manager_register( "Queues", 0, manager_queues_show, "Queues" );
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}
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reload_queues();
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return res;
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}
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