diff --git a/apps/app_queue.c b/apps/app_queue.c
index 2389f0b131..0f46d280cd 100644
--- a/apps/app_queue.c
+++ b/apps/app_queue.c
@@ -5465,7 +5465,8 @@ static int wait_our_turn(struct queue_ent *qe, int ringing, enum queue_result *r
 			if ((status = get_member_status(qe->parent, qe->max_penalty, qe->min_penalty, qe->parent->leavewhenempty, 0))) {
 				*reason = QUEUE_LEAVEEMPTY;
 				ast_queue_log(qe->parent->name, ast_channel_uniqueid(qe->chan), "NONE", "EXITEMPTY", "%d|%d|%ld", qe->pos, qe->opos, (long) (time(NULL) - qe->start));
-				leave_queue(qe);
+				res = -1;
+				qe->handled = -1;
 				break;
 			}
 		}
@@ -6803,6 +6804,7 @@ static int try_calling(struct queue_ent *qe, struct ast_flags opts, char **opt_a
 				ast_log(LOG_NOTICE, "Caller was about to talk to agent on %s but the caller hungup.\n", ast_channel_name(peer));
 				ast_queue_log(queuename, ast_channel_uniqueid(qe->chan), member->membername, "ABANDON", "%d|%d|%ld", qe->pos, qe->opos, (long) (time(NULL) - qe->start));
 				record_abandoned(qe);
+				qe->handled = -1;
 				ast_channel_publish_dial(qe->chan, peer, member->interface, ast_hangup_cause_to_dial_status(ast_channel_hangupcause(peer)));
 				ast_autoservice_chan_hangup_peer(qe->chan, peer);
 				ao2_ref(member, -1);